Baptist Health
Overview
Job Title: Patient Access - Communications Specialist PRN
Job Summary Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk-up visitors and patients in a courteous and professional manner.
Responsibilities
Answer switchboard and information desk telephones in a professional and courteous manner and accurately connecting the caller with either the extension or information they need.
Greet visitors in a professional and courteous manner.
Consistently ensure positive customer interactions
Manages difficult or emotional individual situations
Responds promptly to individual needs
Responds to requests for service and assistance
Fulfills commitments to individuals
Qualifications
High school diploma or equivalent
One year customer service experience
Comfortable using common computer applications
Baptist Health is an Equal Employment Opportunity employer.
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Job Summary Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk-up visitors and patients in a courteous and professional manner.
Responsibilities
Answer switchboard and information desk telephones in a professional and courteous manner and accurately connecting the caller with either the extension or information they need.
Greet visitors in a professional and courteous manner.
Consistently ensure positive customer interactions
Manages difficult or emotional individual situations
Responds promptly to individual needs
Responds to requests for service and assistance
Fulfills commitments to individuals
Qualifications
High school diploma or equivalent
One year customer service experience
Comfortable using common computer applications
Baptist Health is an Equal Employment Opportunity employer.
#J-18808-Ljbffr