Leidos
Media Technician
Leidos is seeking a skilled and proactive Media Technician to join our team supporting the Federal Trade Commission (FTC) under Task Order 9 of the ITSS BPA. This role is responsible for delivering high‑quality media, production, and event services that support FTC operations, virtual and hybrid events, and internal communications.
Responsibilities
- Support and troubleshoot large‑scale audio systems and telepresence environments for executive and high‑profile events.
- Coordinate with infrastructure vendors to ensure Bose VB1 systems are secure and up to date.
- Collaborate with 3rd‑party vendors for media equipment.
- Provide virtual support to 8 Regional Offices in the U.S.
- Validate media system performance 30 minutes prior to sessions to ensure audio and video functionality.
- Coordinate logistics for onsite, virtual, and hybrid events including hearings, workshops, and ceremonies.
- Collaborate with other departments and vendors for AV, Bose VB1, and media production needs.
- Manage timelines, risk mitigation, and contingency planning.
- Maintain accurate records and reports for each conference/meeting.
- Track inventory and equipment status.
- Utilize ServiceNow ITSM platform to work on break/fix issues and requests.
- Ensure media laptops are updated, functional, and have the required software to support media related events.
- Create and maintain media related documentation (SOPs, work instructions, user guides, knowledge articles, etc.).
- Adhere to contract SLAs and government policies.
- Attend/host all internal meetings, leadership meetings, customer meetings, walkthroughs, etc.
- Proactively track and monitor media mailbox, Outlook, Teams chat, etc. for incoming requests, etc.
- Provide physical setups, testing, and maintenance of audio/visual equipment and conference facilities.
- Ensure direct communication with customers, including executive‑level staff, for AV needs.
- Provide photography services for official headshots and events.
Requirements
- HS Diploma or equivalent and 5 years of experience in media production, AV support, or event coordination.
- Proficiency with Zoom, Microsoft Teams, Bose VB1, and large audio/telepresence systems.
- Strong communication and customer service skills.
- Ability to work independently and collaboratively in a fast‑paced environment.
- Familiarity with federal IT environments and security protocols is a plus.
- Strong technical background with experience in audio/visual systems, video teleconferencing, and IT support.
- Proficiency with Windows operating systems and common office software.
- Must be able to obtain and maintain a public trust clearance.
Preferred Qualifications
- Experience supporting federal agencies or government contracts.
- Knowledge of Section 508 compliance and accessibility standards.
- Familiarity with SharePoint and intranet content management.
Pay Range $57,850.00 – $104,575.00
Original Posting October 14, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.