itPODS
Location: Remote (North America or Europe preferred)
Commitment: 30 hours per week
Duration: 6 months
Start Date: October 2025
Overview
We are seeking a Technical Writer to lead a critical documentation initiative. This role is ideal for someone who thrives on bringing order to complexity and creating clear, structured content that empowers developers. You will help design a world‑class developer portal, consolidating existing resources into a unified, self‑service knowledge base.
Responsibilities
- Design the Documentation Experience: Create intuitive information architecture for tutorials, how‑to guides, technical references, and explanations. Establish style guides and standards for consistency.
- Transform Complex Technology into Clear Communication: Write progressive documentation from quickstarts to in‑depth references. Collaborate with product and engineering teams to document new features.
- Lead Content Migration: Audit existing resources, identify gaps, and manage consolidation. Develop interactive API documentation with code examples.
- Enable Self‑Service Success: Build troubleshooting guides that reduce support tickets. Anticipate and address common developer challenges.
Qualifications
- 4+ years of technical writing experience (API documentation/developer tools a plus).
- Familiarity with documentation platforms (ReadMe, GitBook, Docusaurus, etc.).
- Proficiency with Markdown or similar markup and version control (Git).
- Experience managing large documentation projects and content migrations.
- Understanding of OpenAPI/Swagger and interactive documentation tools.
- Ability to read and understand common programming languages.
- Strong attention to detail and project management skills.
Why This Role
- Greenfield Opportunity: Build documentation strategy from the ground up.
- Immediate Impact: Your work will directly shape how developers engage with the platform.
https://itpods.com/?itpod_careers=technical-writer-contract