Technical writer Job at TaskUs in Myrtle Point

Overview

Employer Industry: Outsourced Digital Services and Customer Experience

Why consider this job opportunity

• Competitive salary and comprehensive benefits package
• Opportunity for career advancement and professional growth within the organization
• Supportive and inclusive work environment that prioritizes employee well-being
• Chance to work with innovative and disruptive brands in fast-growing sectors
• Engage in a culture that values constant motion and exploration of new technologies

What to Expect (Job Responsibilities)

• Determine the needs of end users for technical documentation
• Collaborate with technical staff to enhance product usability and reduce instructional needs
• Organize and write supporting documents, including manuals and FAQs
• Gather usability feedback from customers and revise documents as necessary
• Create knowledge bases and content for customer support staff and users

What is Required (Qualifications)

• 5+ years of professional experience as a writer or content manager
• Demonstrated aptitude for quickly learning and understanding new technologies
• Strong research and problem-solving skills with a keen technical curiosity
• Ability to present complex technical subjects in an approachable manner
• Clear and concise writing skills, adaptable to different audiences

How to Stand Out (Preferred Qualifications)

• Familiarity with web technologies and content creation tools
• Programming skills in any language
• Experience with graphic design and image editing tools
• Background in presenting learning content through video tutorials or instructor-led training
• Bachelor’s degree in a related field or equivalent work experience

#OutsourcedServices #TechnicalWriting #CareerGrowth #InclusiveWorkplace #CustomerExperience

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