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GEICO

Lead UX/UI Designer Job at GEICO in Chicago

GEICO, Chicago, IL, US, 60290

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Lead UX/UI Designer role at GEICO – responsible for designing high‑quality customer‑centered solutions, driving strategic outcomes, and mentoring design teams across product, engineering, and product management. Responsibilities Collaborate with product, engineering, and business teams to uncover customer and business needs. Translate complex ideas into understandable concepts and solutions that evolve the product experience. Manage through shifting priorities, provide clear direction on product prioritization, and support early product definition. Advocate for the customer through human‑centered design methods, including discovery, research, and user testing. Facilitate and participate in workshops with internal and external stakeholders to align with business needs. Drive end‑to‑end product design process by framing problems, developing insights, and designing new methodologies/practices. Create process and user flows, wireframes, journey maps, and user interface specifications. Deliver design assets for acceptance, development, and delivery to market in partnership with engineering. Teach, mentor, and guide designers. Qualifications 8+ years of experience with User Experience design. Experience designing for cross‑channel (e.g., responsive web and native mobile interfaces). Demonstrate ability to work across design processes (e.g., user research, UX design, UI design and specifications). Ability to design and implement service design solutions and experience strategy initiatives. Experience leading project teams of multiple designers within agile development environments. Ability to collaborate with Product Management, Engineering and Operations teams. Effective communication and storytelling skills. Ability to work autonomously with minimal direction. Proficiency with design tools (e.g., Figma) to deliver concepts and enable successful collaboration across teams. Familiarity with working in an established design system within agile development teams. Benefits Comprehensive Total Rewards program tailored to you and your family’s well‑being. Financial benefits: market‑competitive compensation, 401(k) savings plan with 6% match, performance and recognition incentives, tuition assistance. Additional benefits: mental health care, fertility and adoption assistance. Workplace flexibility: GEICO Flex program allows working from anywhere in the U.S. for up to four weeks per year. Location Hybrid role: 2‑3 days onsite at one of: Chevy Chase, MD; New York City, NY; Chicago, IL; Palo Alto, CA; Seattle, WA; Dallas, TX. Salary Range $120,950.00 – $212,175.00 per year. Equal Employment Opportunity GEICO provides a fair and equal employment opportunity for all associates and job applicants, regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. EEO Statement GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We do not condone or tolerate intimidation or harassment, and expect all associates and applicants to maintain an atmosphere free from discrimination and harassment with mutual respect. #J-18808-Ljbffr In Summary: Lead UX/UI Designer role at GEICO responsible for designing high‑quality customer‑centered solutions, driving strategic outcomes, and mentoring design teams across product, engineering, and product management . Responsibilities: Drive end‑to‑end product design process by framing problems, developing insights, and designing new methodologies/practices . En Español: Responsabilidades Colaborar con los equipos de producto, ingeniería y negocios para descubrir las necesidades del cliente y el negocio. Transformar ideas complejas en conceptos comprensibles y soluciones que evolucionen la experiencia del producto. Gestionar a través de prioridades cambiantes, proporcionar una dirección clara sobre la priorización del producto y apoyar la definición temprana de productos. Defender al cliente mediante métodos de diseño centrados en el ser humano, incluidos el descubrimiento, la investigación y las pruebas del usuario. Facilitar y participar en talleres con agentes internos y interesados para alinearse con las necesidades empresariales. Conducir información final para responder al proceso de entrega de productos mediante el diseño de problemas, partes cruzadas, y diseñar nuevas metodologías/prácticas. Desarrollar nuevos flujos y procesos de uso del usuario, ofrecer directrices claras en materia de prioridad del producto, y respaldar la definición precoz de producto. Capacidad para diseñar e implementar soluciones de diseño de servicios y experiencias estratégicas. Experiencia en liderar equipos de proyectos de múltiples diseñadores dentro de entornos de desarrollo ágiles. capacidad para colaborar con equipos de gestión de productos, ingeniería y operaciones. habilidades eficaces de comunicación y narración de historias. Habilidad para trabajar de forma autónoma con una dirección mínima. Proficiencia con herramientas de diseños (por ejemplo, Figma) para entregar conceptos y permitir la colaboración exitosa entre los equipos. Familiarización con el trabajo en un sistema de diseña establecido dentro de los equipos de desarrollo Ágil. Beneficios Programa completo Total Rewards adaptado al bienestar de usted y su familia. GEICO ofrece una oportunidad de empleo equitativa y igual para todos los asociados y solicitantes de trabajo, independientemente de su raza, color, credo religioso, origen nacional, ascendencia, edad, género, embarazo, orientación sexual, identidad de sexo, estado matrimonial, estatus familiar, discapacidad o información genética. GEICO contrata y promueve a las personas únicamente en función de sus calificaciones para el puesto que se debe llenar.