monday.com
Overview We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.
With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.
About The Role We are seeking an Experienced UXR to help uncover insights that shape product strategy and deliver meaningful experiences to our diverse user base. In this position, you’ll work closely with design, product, and engineering teams to create a deep understanding of our audience’s needs, uncover opportunities in the marketplace, and add measurable business value. You’ll conduct primary research, evangelize user-centered design practices, and help us democratize research across monday.com. This is a unique opportunity to see your research make a real change in the way teams execute and define product direction.
While your expertise spans the full breadth of UXR, experience working with AI-enabled or data-driven products will give you additional perspective on how emerging technologies can best serve users.
Your Experience & Skills 3+ years of professional experience in user research, with a proven record of shaping product outcomes.
Background in working with cross-functional, agile teams.
Demonstrated impact of research insights on product direction.
Experience in driving UXR impact with in ambiguous product spaces
Proficiency in multiple research methods, and judgment to know when to use them.
Clear and effective communication skills, able to distill complexity into actionable insights.
Experience working with AI- or data-driven products is a plus, but not required.
Degree in HCI, Psychology, Cognitive Science, Human Factors, or related field (or equivalent industry experience).
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We believe in equal opportunity.
monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.
All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where monday.com operates.
monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to accommodations@monday.com.
All requests for accommodation are treated confidentially, as practical and permitted by law.
Meet the Design team Our design guild is composed of Marketing, Product, Internal Brand, and motion teams. We take pride in the fact that all aspects of design are done by us, whether it’s branding, printed materials, animation, web, and mobile design. Our designers lead complex processes and create a product that people love and marketing content that is creative, unconventional and impactful. It is our mission to build an all-round high-end experience for our customers.
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In Summary: We are seeking an Experienced UXR to help uncover insights that shape product strategy and deliver meaningful experiences to our diverse user base . Experience working with AI-enabled or data-driven products will give you additional perspective on how emerging technologies can best serve users . 3+ years of professional experience in user research with proven record of shaping product outcomes .
En Español: Con más de 2.500 empleados en todo el mundo, crecemos priorizando la transparencia y el intercambio de conocimientos. Nos preocupamos por el impacto que usted hace, no las horas que reloj, así que fomentamos la iniciativa, propiedad y pensamiento fresco. Apoyamos a nuestra gente con un trabajo flexible, apoyo al bienestar y salud mental, y un entorno de trabajo construido sobre colaboración. Sobre The Role Buscamos una experiencia UXR para ayudar a descubrir ideas que dan forma a la estrategia del producto y experiencias significativas para servir a diversos usuarios. En esta posición, trabajará estrechamente con equipos expertos en ingeniería, desarrollará una amplia comprensión de los requisitos de productos y creará oportunidades adicionales de diseño y desarrollo de nuestros productos. Su experiencia y habilidades 3+ años de experiencia profesional en la investigación del usuario, con un historial comprobado de dar forma a los resultados de productos. Experiencia en trabajar con equipos interfuncionales e ágiles. Impacto demostrado de las ideas de investigación sobre la dirección del producto. Experiencias en impulsar el impacto de UXR en espacios ambiguos de productos Proficiencia en múltiples métodos de investigación y juicio para saber cuándo usarlos. Habilidades de comunicación claras y efectivas, capaces de destilar complejidad en conocimientos prácticos. La experiencia trabajando con AI o productos basados en datos es una ventaja, pero no se requiere. Grado en HCI, Psicología, Ciencias Cognitivas, Factores Humanos o campo relacionado (o experiencia industrial equivalente). Aplicar a este trabajo Creemos en igualdad de oportunidades. monday.com se compromete a trabajar y proporcionar acceso y alojamiento razonable para los solicitantes con alguna discapacidad. Si usted piensa que puede necesitar alojamento para cualquier parte del proceso de reclutamiento, por favor envíe una solicitud a accommodations@monday.com. Todas las solicitudes de alojamientos son tratadas confidencialmente, como sea práctico y permitido por la ley. Conozca el equipo de diseño Nuestro gremio de diseños está compuesto por equipos de marketing, producto, marca interna y movimiento. Nos enorgullecemos del hecho de que todos los aspectos del diseño están realizados por nosotros, ya sea branding, materiales impresos, animación, web y diseño móvil.