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Amazon

Senior Marketing Manager- Content & SEO , Customer Trust External Relations Job

Amazon, Seattle, WA, US, 98127

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Senior Marketing Manager - Content & SEO, Customer Trust External Relations Customer Trust External Relations (CTXR) ensures global thought-leaders, brands, policymakers, regulators, and media understand how Amazon delivers Earth's safest and most trustworthy shopping experience by building, accelerating, and strengthening third-party, influential relationships and partnerships worldwide to address customer trust issues, delivering evidence and telling stories that persuasively demonstrate the reality of the customer-obsessed tools our teams build to protect our customers, brands, and selling partners, serving as a “voice of the customer” for product and tech teams, and partnering with key leading brands to solve material pain points and jointly discuss hot topics and share information on industry trends. Create, own, and deliver content that increases awareness and improves perception of CTXR programs among target audiences. Lead and guide others as needed through the end-to-end development of content, including design, copy, positioning, launch, measurement, SEO optimization, and more. Define and develop value propositions and messaging frameworks for CTXR’s areas of focus. Lead the creation of internal processes, including writing and reviewing business documents and project proposals. Identify and build contacts of internal and external subject matter experts to help with content strategy and execution. 5+ years of professional non-internship marketing experience Experience using data and metrics to drive improvements Experience building, executing, and scaling cross-functional marketing programs Experience communicating results to senior leadership Experience optimizing content for SEO Strong writing and content marketing background Experience in a business-to-business (B2B) environment, high-tech products/services Strong bias for action and the ability to balance multiple priorities and meet strict deadlines Experience working cross-functionally across Sales, Product Management, Marketing, PR, and Research teams Quick decision-making abilities demonstrating bias for action under tight timing and pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr