Inside Higher Ed
Job Title
911 Communications Officer II
Location Atlanta, Georgia
Employment Type Full-Time
Job ID 291180
Base Pay Range $17.38/hr - $23.64/hr
About Us The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Job Summary Operate the public safety radio, telephone, and computer equipment; maintain communication with others and police personnel. Monitor alarm systems, receive calls, provide service and assistance, and dispatch personnel to the scene. Input data into computer systems to create and maintain records of activities and services. Receive and input all incoming emergency and non-emergency telephone and radio messages to appropriate public safety personnel. Under the direct supervision of the Communications Supervisor, the communications officer receives the request for police, fire and emergency medical assistance from the public.
Responsibilities
Operate police radio, telephone, and computer equipment.
Maintain communication with officers and the public in emergency and non‑emergency situations.
Monitor burglar and fire alarms, CCTV, and card access systems; receive calls for service.
Dispatch appropriate personnel to the scene to provide service and assistance.
Input data into computer systems to create and maintain records of activities and services.
Perform other duties as assigned.
Required Qualifications
Educational Requirements:
High school diploma, GED certificate, or vocational school diploma.
Other Required Qualifications:
Georgia POST Communication Officer Certification or ability to obtain certification within 12 months.
Required Experience:
Three to four years of job‑related experience.
Preferred Qualifications
Technical diploma, associate’s degree, or two years of college coursework.
Skills
Excellent verbal communication skills; ability to remain calm under stressful situations.
Solid working knowledge in dispatching, data compilation, data entry, regulations, and laws.
Equal Employment Opportunity Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P‑Card).
This position will not travel.
This position does not require security clearance.
Position is located in Atlanta, GA.
Salary Job Grade A5 – Recruiting range: $36,150.40 – $49,171.20
Background Check Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre‑employment‑screening.
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Location Atlanta, Georgia
Employment Type Full-Time
Job ID 291180
Base Pay Range $17.38/hr - $23.64/hr
About Us The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Job Summary Operate the public safety radio, telephone, and computer equipment; maintain communication with others and police personnel. Monitor alarm systems, receive calls, provide service and assistance, and dispatch personnel to the scene. Input data into computer systems to create and maintain records of activities and services. Receive and input all incoming emergency and non-emergency telephone and radio messages to appropriate public safety personnel. Under the direct supervision of the Communications Supervisor, the communications officer receives the request for police, fire and emergency medical assistance from the public.
Responsibilities
Operate police radio, telephone, and computer equipment.
Maintain communication with officers and the public in emergency and non‑emergency situations.
Monitor burglar and fire alarms, CCTV, and card access systems; receive calls for service.
Dispatch appropriate personnel to the scene to provide service and assistance.
Input data into computer systems to create and maintain records of activities and services.
Perform other duties as assigned.
Required Qualifications
Educational Requirements:
High school diploma, GED certificate, or vocational school diploma.
Other Required Qualifications:
Georgia POST Communication Officer Certification or ability to obtain certification within 12 months.
Required Experience:
Three to four years of job‑related experience.
Preferred Qualifications
Technical diploma, associate’s degree, or two years of college coursework.
Skills
Excellent verbal communication skills; ability to remain calm under stressful situations.
Solid working knowledge in dispatching, data compilation, data entry, regulations, and laws.
Equal Employment Opportunity Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P‑Card).
This position will not travel.
This position does not require security clearance.
Position is located in Atlanta, GA.
Salary Job Grade A5 – Recruiting range: $36,150.40 – $49,171.20
Background Check Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre‑employment‑screening.
#J-18808-Ljbffr