Inside Higher Ed
Job Title
Police Communications Officer
Agency Texas A&M University - Commerce
Department University Police
Job Location Commerce, Texas
Job Type Staff
Summary The Police Communications Officer, under supervision, handles routine and emergency radio and telephone calls for service following special or written instructions for transmitting and routing calls. Supports efficient operations and coordinates activities between the department and external agencies and various contacts.
Duties & Responsibilities
Monitors radio traffic, answers incoming phone calls, dispatches officers to calls, maintains handwritten and computer log of all officer activities, enters information into the computer record-keeping system and prints needed paperwork for officers in a timely manner.
Coordinates services with other agencies concerning emergencies and vital information.
Verifies amount owed for outstanding parking citations via computer so officers and security officers know if a vehicle is in compliance with parking regulations or eligible to be booted.
Monitors local weather via TLETS and the National Weather Service for impending inclement weather and makes appropriate notifications as required by agency policy. Remains prepared to operate tornado siren in order to alert the community in the event tornadoes are seen.
Monitors campus alarm system (including fire, burglar, and other types of alarms). Remains familiar with current practices and makes all necessary notifications in a timely manner. Monitors campus security cameras. Has the ability to check archived footage.
Notifies appropriate personnel as required to advise them of emergency situations on campus. Contacts campus counselors at an officer’s request for emergency mental health issues.
Gather information for officers’ reports via TLETS/NLETS and/or from other agencies.
Works with customers and complainants in a respectful and professional manner. Works cooperatively with other departments on campus and other outside agencies.
Identifies authorized personnel in academic buildings by monitoring, organizing and updating building authorization letters.
Maintains a log of all disabled vehicles on campus.
Minimum Requirements
Education: High school diploma or GED.
Experience / Knowledge / Skills: Six months experience as a Police Department Communications Officer, law enforcement dispatch, or relevant administrative experience. Communication skills. Keyboarding skills.
Ability to multitask and work cooperatively with others, work under stress, comprehend technical aspects of communications equipment.
Licensing/Professional Certifications: Hired personnel shall be required to attend and pass state-mandated certification classes.
Physical Requirements: None.
Other Requirements: First five weeks of employment are on the job training and hours are 8:00 am to 5:00 pm. Due to the position you are applying for requires access to CJI systems. If it is found you have any of the following convictions on your criminal history report your application will be disqualified: Felony Conviction, Class A Misdemeanor Conviction, Class A Misdemeanor Deferred Adjudication, Family Violence Conviction, Open arrest for any criminal offense. The following will be a disqualified for the amount of time listed: Class B Misdemeanor Conviction – 10 years; Class B Misdemeanor Deferred Adjudication – 10 years.
Application Instructions
Upload Cover Letter, Resume/CV, and three professional references with complete contact information.
Upload unofficial transcripts; official transcripts required at time of verbal offer.
All documents must be electronically submitted through the Texas A&M Online Employment Services website.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
#J-18808-Ljbffr
Agency Texas A&M University - Commerce
Department University Police
Job Location Commerce, Texas
Job Type Staff
Summary The Police Communications Officer, under supervision, handles routine and emergency radio and telephone calls for service following special or written instructions for transmitting and routing calls. Supports efficient operations and coordinates activities between the department and external agencies and various contacts.
Duties & Responsibilities
Monitors radio traffic, answers incoming phone calls, dispatches officers to calls, maintains handwritten and computer log of all officer activities, enters information into the computer record-keeping system and prints needed paperwork for officers in a timely manner.
Coordinates services with other agencies concerning emergencies and vital information.
Verifies amount owed for outstanding parking citations via computer so officers and security officers know if a vehicle is in compliance with parking regulations or eligible to be booted.
Monitors local weather via TLETS and the National Weather Service for impending inclement weather and makes appropriate notifications as required by agency policy. Remains prepared to operate tornado siren in order to alert the community in the event tornadoes are seen.
Monitors campus alarm system (including fire, burglar, and other types of alarms). Remains familiar with current practices and makes all necessary notifications in a timely manner. Monitors campus security cameras. Has the ability to check archived footage.
Notifies appropriate personnel as required to advise them of emergency situations on campus. Contacts campus counselors at an officer’s request for emergency mental health issues.
Gather information for officers’ reports via TLETS/NLETS and/or from other agencies.
Works with customers and complainants in a respectful and professional manner. Works cooperatively with other departments on campus and other outside agencies.
Identifies authorized personnel in academic buildings by monitoring, organizing and updating building authorization letters.
Maintains a log of all disabled vehicles on campus.
Minimum Requirements
Education: High school diploma or GED.
Experience / Knowledge / Skills: Six months experience as a Police Department Communications Officer, law enforcement dispatch, or relevant administrative experience. Communication skills. Keyboarding skills.
Ability to multitask and work cooperatively with others, work under stress, comprehend technical aspects of communications equipment.
Licensing/Professional Certifications: Hired personnel shall be required to attend and pass state-mandated certification classes.
Physical Requirements: None.
Other Requirements: First five weeks of employment are on the job training and hours are 8:00 am to 5:00 pm. Due to the position you are applying for requires access to CJI systems. If it is found you have any of the following convictions on your criminal history report your application will be disqualified: Felony Conviction, Class A Misdemeanor Conviction, Class A Misdemeanor Deferred Adjudication, Family Violence Conviction, Open arrest for any criminal offense. The following will be a disqualified for the amount of time listed: Class B Misdemeanor Conviction – 10 years; Class B Misdemeanor Deferred Adjudication – 10 years.
Application Instructions
Upload Cover Letter, Resume/CV, and three professional references with complete contact information.
Upload unofficial transcripts; official transcripts required at time of verbal offer.
All documents must be electronically submitted through the Texas A&M Online Employment Services website.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
#J-18808-Ljbffr