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iGov

Sr. Technical Writer

iGov, Tampa, Florida, us, 33646

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As a Sr. Technical Writer, you will develop written, submission and presentation-ready communications for the program as required. In addition, as the Sr. Technical Writer; you will assume the lead role on any matrixed initiative that involves review and/or generation of technical materials for the Program Management Office on several DoD contracts. The focus of this position is the efficient and effective transference of technical knowledge using various methods including white papers, documentation, request for information responses, training manuals, and presentations including the use of tools and repositories such as Microsoft 365 (Word, PowerPoint, Outlook, Teams), MS SharePoint and Adobe Acrobat.

Essential Responsibilities

Interview subject matter experts (SME) to gain an understanding of their domain processes, technologies, operations and business needs and transform that knowledge into compelling, technically compliant instruction, storylines and proposal inputs

Format, edit, wordsmith, proof and finalize all Program documentation products.

Maximize form and function of all Training documentation to include format, layout, text flow, figure and table assignments, and final proofing

Standardize, edit and publish technical artifacts such as Engineering Change Proposals (ECP), Contract Data Requirements List (CDRL), etc.

Assist in creating or editing and finalizing PowerPoint® slide decks as required

Participate in designated peer review and lessons learned groups

Perform dictation as required, producing and delivering formalized meeting minutes

Develop and maintain documentation templates as required

Review and update Technical Writing processes and related documentation as required

Support the development and maintenance of the Program style guide

Perform other editing and writing duties as assigned

Required Experience & Skills

Five (5) to Seven (7) years of experience editing and writing technical documentation within the information technology field to include interpreting engineering and maintenance specifications, drawings procedures

Excellent technical writing skills and proven ability to peer review technical documents for grammar, content and style

Demonstrated ability to document business processes and write detailed functional requirements

Capable of understanding complex, technical topics and related jargon and translating it for colleagues and consumers who have nontechnical backgrounds

Must be able to work well with others, such as other writers, designers, editors, and illustrators; as well as the technical people whose information being explained

Good organizational skills and the ability to work under tight timeframes

Exceptional communication skills - both written and verbal

Excellent active listening skills

Ability to clearly articulate messages to a variety of audiences

Flexible and adaptable; able to work in ambiguous situations

Team player able to work collaboratively with and through others

Educational Requirements

Bachelor's degree in Journalism, English, Communications or a related discipline

Microsoft 365 (Word, PowerPoint, Outlook, Teams), MS SharePoint, Adobe Acrobat

Certification in Technical Writing (preferred)

ITILv3 Foundation (preferred)

MS Visio, MS Publisher (preferred)

Markup and Style Languages (HTML, XML, and CSS); preferred

EEO: M/F/D/V

Salary: $48.00 - $51.00 per hour

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