Real Chemistry, Inc.
Account Manager (Healthcare Communications) Boston - Massachusetts; Carmel - Ind
Real Chemistry, Inc., Carmel, Indiana, United States, 46033
Overview
Account Manager (Healthcare Communications) at Real Chemistry. Our mission is to transform healthcare through a blend of scientific expertise, human-centred creativity, and AI-driven insights, serving clients across pharmaceutical, biotech, medical devices, and health IT sectors. This hybrid role supports in-office hubs in New York City, Boston, Chicago, Carmel, or San Francisco, or remote work within the US depending on team and business needs. Our #LifeatRealChem culture focuses on collaboration, excellence, and impact for both clients and colleagues. We invite driven professionals who share a passion for healthcare to explore opportunities with us. Job Summary : Real Chemistry is seeking an Account Manager with client services experience in healthcare to join our growing team. This role is ideal for someone excited to dive in and make an immediate impact, working with leading clients in the pharmaceutical, biotechnology, medical devices, and health IT fields. What You’ll Do
Responsible for exceptional client service and account management activities for 3-4 accounts Collaborate with account associate, senior management, and project management staff to drive flawless and timely project execution and high-touch client communications Participate in development of clients’ marketing strategies and tactics; work with internal stakeholders to align tactics’ scope and approach Support overall account development, resourcing, fiscal performance and growth Support day-to-day client contact by executing ad hoc requests and delivering planned activities and materials Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials and other communications Ensure client feedback is gathered, understood and addressed across deliverables Document status and communicate necessary information to project stakeholders to progress along the critical path Set meetings, provide agendas, and keep contact reports Ability to run client calls or meetings independently Manage account finances; track budget, raise invoices and POs This position is a perfect fit for you if
Values: Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, Accountability with an “I” Adaptable, resilient, and comfortable adjusting scope and responsibilities as the company grows Proactive, driven, resourceful with strong prioritization and data-driven mindset Highly organized self-starter who can work independently and under tight deadlines Understanding of social media and ability to manage and draft communications around them Excellent written and oral communication, and presentation skills Strong Microsoft Office skills (PowerPoint, Word, Excel) with emphasis on PowerPoint Ability to mentor junior staff and delegate to meet deadlines Capability to communicate project updates, scopes, and recommendations to clients Experience developing project scopes and client/vendor contracts Experience with media monitoring, research, and projects with limited supervision What You Should Have
Highly organized with strong attention to detail and the ability to manage multiple tasks Independent thinker who takes ownership but collaborates effectively Professional presence with urgency and client-service orientation Confidence to manage upward when needed and communicate deadlines or issues High energy and ability to operate in a fast-paced, evolving environment Proven work ethic with ability to deliver high-quality work on time and within budget Good understanding of social media vehicles and ability to manage related communications Strong written and verbal communication and presentation skills Proficiency with Microsoft Office, especially PowerPoint Excellent business communication and public speaking abilities with clients, vendors, and affiliates Ability to mentor and guide junior staff to meet deadlines Ability to devise and articulate solutions to problems and to communicate project updates clearly Experience developing project scopes and client/vendor contracts Demonstrated experience with media monitoring and research BA or equivalent work experience required Pay Range
Pay Range:
$60,000-$75,000 USD This is the pay range the company believes it will pay for this position at the time of posting. Compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The company reserves the right to modify this pay range at any time. Benefits and Workplace Philosophy
Real Chemistry offers a comprehensive benefits program tailored to your region, including private medical, dental, and vision plans, paid holidays and time off, and access to learning resources. Global offices provide amenities and collaborations; regional and hybrid work models are supported through our Real Hybrid and Real HART approach to balance connection and flexibility. Real Chemistry is an Equal Opportunity employer. We strive to create an inclusive and equitable environment where employees can bring their lived experiences and professional expertise to the team. We encourage applicants from all backgrounds to apply without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. Accommodations are available during the interview process on request. *Notice: Real Chemistry and its affiliates’ names are sometimes misused by scammers. Do not share personal or financial information with unverified sources claiming to be connected to Real Chemistry. We are actively working to stop these unauthorized activities and protect our community. Read more here. Interested in building your career at Real Chemistry? Learn more about opportunities and apply through our site.
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Account Manager (Healthcare Communications) at Real Chemistry. Our mission is to transform healthcare through a blend of scientific expertise, human-centred creativity, and AI-driven insights, serving clients across pharmaceutical, biotech, medical devices, and health IT sectors. This hybrid role supports in-office hubs in New York City, Boston, Chicago, Carmel, or San Francisco, or remote work within the US depending on team and business needs. Our #LifeatRealChem culture focuses on collaboration, excellence, and impact for both clients and colleagues. We invite driven professionals who share a passion for healthcare to explore opportunities with us. Job Summary : Real Chemistry is seeking an Account Manager with client services experience in healthcare to join our growing team. This role is ideal for someone excited to dive in and make an immediate impact, working with leading clients in the pharmaceutical, biotechnology, medical devices, and health IT fields. What You’ll Do
Responsible for exceptional client service and account management activities for 3-4 accounts Collaborate with account associate, senior management, and project management staff to drive flawless and timely project execution and high-touch client communications Participate in development of clients’ marketing strategies and tactics; work with internal stakeholders to align tactics’ scope and approach Support overall account development, resourcing, fiscal performance and growth Support day-to-day client contact by executing ad hoc requests and delivering planned activities and materials Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials and other communications Ensure client feedback is gathered, understood and addressed across deliverables Document status and communicate necessary information to project stakeholders to progress along the critical path Set meetings, provide agendas, and keep contact reports Ability to run client calls or meetings independently Manage account finances; track budget, raise invoices and POs This position is a perfect fit for you if
Values: Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, Accountability with an “I” Adaptable, resilient, and comfortable adjusting scope and responsibilities as the company grows Proactive, driven, resourceful with strong prioritization and data-driven mindset Highly organized self-starter who can work independently and under tight deadlines Understanding of social media and ability to manage and draft communications around them Excellent written and oral communication, and presentation skills Strong Microsoft Office skills (PowerPoint, Word, Excel) with emphasis on PowerPoint Ability to mentor junior staff and delegate to meet deadlines Capability to communicate project updates, scopes, and recommendations to clients Experience developing project scopes and client/vendor contracts Experience with media monitoring, research, and projects with limited supervision What You Should Have
Highly organized with strong attention to detail and the ability to manage multiple tasks Independent thinker who takes ownership but collaborates effectively Professional presence with urgency and client-service orientation Confidence to manage upward when needed and communicate deadlines or issues High energy and ability to operate in a fast-paced, evolving environment Proven work ethic with ability to deliver high-quality work on time and within budget Good understanding of social media vehicles and ability to manage related communications Strong written and verbal communication and presentation skills Proficiency with Microsoft Office, especially PowerPoint Excellent business communication and public speaking abilities with clients, vendors, and affiliates Ability to mentor and guide junior staff to meet deadlines Ability to devise and articulate solutions to problems and to communicate project updates clearly Experience developing project scopes and client/vendor contracts Demonstrated experience with media monitoring and research BA or equivalent work experience required Pay Range
Pay Range:
$60,000-$75,000 USD This is the pay range the company believes it will pay for this position at the time of posting. Compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The company reserves the right to modify this pay range at any time. Benefits and Workplace Philosophy
Real Chemistry offers a comprehensive benefits program tailored to your region, including private medical, dental, and vision plans, paid holidays and time off, and access to learning resources. Global offices provide amenities and collaborations; regional and hybrid work models are supported through our Real Hybrid and Real HART approach to balance connection and flexibility. Real Chemistry is an Equal Opportunity employer. We strive to create an inclusive and equitable environment where employees can bring their lived experiences and professional expertise to the team. We encourage applicants from all backgrounds to apply without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. Accommodations are available during the interview process on request. *Notice: Real Chemistry and its affiliates’ names are sometimes misused by scammers. Do not share personal or financial information with unverified sources claiming to be connected to Real Chemistry. We are actively working to stop these unauthorized activities and protect our community. Read more here. Interested in building your career at Real Chemistry? Learn more about opportunities and apply through our site.
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