Real Chemistry
Account Manager (Healthcare Communications)
Real Chemistry
is hiring an
Account Manager
to join our growing team. This role focuses on exceptional client service and account management for 3-4 accounts, with client services experience in healthcare. The position offers a great opportunity to work with leading clients in the pharmaceutical, biotechnology, medical devices and health IT fields. This is a hybrid role based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs. What You’ll Do
Responsible for exceptional client service and account management activities for 3-4 accounts Collaborate with account associate, senior management and project management staff to drive flawless and timely project execution and high-touch client communications Participate in development of clients’ marketing strategies and tactics; collaborate with internal stakeholders to ensure consensus around tactics’ scope and approach Support overall account development, resourcing fiscal performance and growth Support day-to-day client contact in executing ad hoc requests and delivering planned activities and materials Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials and other internal/external communications Ensure client feedback is gathered, understood and addressed across deliverables and internally Document status and communicate need-to-know information to all project stakeholders to ensure progression along the critical path Set meetings, provide agendas and contact reports Ability to run client calls or meetings independently Manage account finances; track budget, raise invoices and POs This Position Is a Perfect Fit For You If
Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you You are adaptable, resilient, and OK with adjusting scope and responsibilities as we grow You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data You are highly organized, a self-starter, able to work independently and under tight deadlines What You Should Have
Highly organized with strong deadlines discipline and attention to detail Independent thinker who can take ownership of assets and material development, yet collaborates well Professional presence with urgency and client-service orientation Ability to communicate with managers when deadlines may not be met; strong upward communication High energy and ability to operate in a fast-paced, growing environment Strong work ethic with a track record of delivering high-quality work on schedule and on budget Understanding of social media vehicles and ability to manage/draft related communications Strong written and oral communication and presentation skills Proficiency with Microsoft Office tools (PowerPoint, Word, Excel), especially PowerPoint Excellent business communication including public speaking with clients, vendors, and affiliates Ability to mentor junior staff and delegate to meet deadlines Ability to articulate solutions to problems and communicate project updates clearly Experience developing project scopes and client/vendor contracts Experience with media monitoring, research, and independent project work BA or equivalent work experience required Pay Range
Pay Range:
$60,000-$75,000 Benefits and Workplace
Real Chemistry offers a comprehensive benefits program and perks, tailored to your region. Globally, this includes offices in key markets with free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our benefits at: www.realchemistrybenefits.com. Working with Real HART: We have office locations in the US, UK, and Europe with hubs for in-person collaboration and a flexible Real Hybrid approach where appropriate. Real Chemistry believes we are best together and supports flexibility for our people. Equal Opportunity
Real Chemistry is an Equal Opportunity employer. We strive to build an inclusive and equitable work environment where employees can leverage their lived experience and professional expertise. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital status, or any other characteristics protected by law. Should you require accommodations during the interview process, please let your recruiter know. Notice: Real Chemistry and its affiliates\' names are being misused by scammers. Do not share personal or financial information or make payments to unverified sources claiming to be connected to Real Chemistry. We are working to stop these activities and protect our community. Read more here.
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Real Chemistry
is hiring an
Account Manager
to join our growing team. This role focuses on exceptional client service and account management for 3-4 accounts, with client services experience in healthcare. The position offers a great opportunity to work with leading clients in the pharmaceutical, biotechnology, medical devices and health IT fields. This is a hybrid role based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs. What You’ll Do
Responsible for exceptional client service and account management activities for 3-4 accounts Collaborate with account associate, senior management and project management staff to drive flawless and timely project execution and high-touch client communications Participate in development of clients’ marketing strategies and tactics; collaborate with internal stakeholders to ensure consensus around tactics’ scope and approach Support overall account development, resourcing fiscal performance and growth Support day-to-day client contact in executing ad hoc requests and delivering planned activities and materials Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials and other internal/external communications Ensure client feedback is gathered, understood and addressed across deliverables and internally Document status and communicate need-to-know information to all project stakeholders to ensure progression along the critical path Set meetings, provide agendas and contact reports Ability to run client calls or meetings independently Manage account finances; track budget, raise invoices and POs This Position Is a Perfect Fit For You If
Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you You are adaptable, resilient, and OK with adjusting scope and responsibilities as we grow You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data You are highly organized, a self-starter, able to work independently and under tight deadlines What You Should Have
Highly organized with strong deadlines discipline and attention to detail Independent thinker who can take ownership of assets and material development, yet collaborates well Professional presence with urgency and client-service orientation Ability to communicate with managers when deadlines may not be met; strong upward communication High energy and ability to operate in a fast-paced, growing environment Strong work ethic with a track record of delivering high-quality work on schedule and on budget Understanding of social media vehicles and ability to manage/draft related communications Strong written and oral communication and presentation skills Proficiency with Microsoft Office tools (PowerPoint, Word, Excel), especially PowerPoint Excellent business communication including public speaking with clients, vendors, and affiliates Ability to mentor junior staff and delegate to meet deadlines Ability to articulate solutions to problems and communicate project updates clearly Experience developing project scopes and client/vendor contracts Experience with media monitoring, research, and independent project work BA or equivalent work experience required Pay Range
Pay Range:
$60,000-$75,000 Benefits and Workplace
Real Chemistry offers a comprehensive benefits program and perks, tailored to your region. Globally, this includes offices in key markets with free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our benefits at: www.realchemistrybenefits.com. Working with Real HART: We have office locations in the US, UK, and Europe with hubs for in-person collaboration and a flexible Real Hybrid approach where appropriate. Real Chemistry believes we are best together and supports flexibility for our people. Equal Opportunity
Real Chemistry is an Equal Opportunity employer. We strive to build an inclusive and equitable work environment where employees can leverage their lived experience and professional expertise. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital status, or any other characteristics protected by law. Should you require accommodations during the interview process, please let your recruiter know. Notice: Real Chemistry and its affiliates\' names are being misused by scammers. Do not share personal or financial information or make payments to unverified sources claiming to be connected to Real Chemistry. We are working to stop these activities and protect our community. Read more here.
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