CHANEL
Fashion Advisor, Watches & Fine Jewelry, Houston
CHANEL, Houston, Texas, United States, 77246
Fashion Advisor, Watches & Fine Jewelry, Houston
The WFJ Specialist plays a key role in delivering exceptional client experiences that drive conversion, retention, and overall business growth. Serving as a brand ambassador within the fashion boutique, the Specialist partners closely with Fashion Advisors to elevate category awareness and provide ongoing education and training. Leveraging their deep expertise in the WFJ category, the WFJ Specialist is also accountable for recruiting and developing their own client base, ensuring meaningful individual contributions to the success of the WFJ business.
The Impact You Can Create At CHANEL
Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the watches and fine jewelry category
Optimize and elevate the client experience through providing clients with prompt, professional, warm and courteous service
Build genuine relationships with clients through thoughtful and consistent outreach
Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
Take in repairs and maintain consistent follow-up with clients regarding aftersales
Maintain visual standards in partnership with watches and fine jewelry category manager and regional visual merchandising team
Participate in cycle counts to maintain accurate WFJ inventory management
You Are Energized By
The history and heritage of The House of CHANEL
Being truly service minded
Utilizing your expertise in luxury to inspire others
Building collaborative partnerships and relationships in a team-focused environment
Fostering a meaningful client experience centered around inclusion and connection
What you will bring to the team
Previous experience in Watches and Fine Jewelry
Ability to thrive in a team environment and work collaboratively
Have an entrepreneurial mindset with an understanding of, and passion for client experience and development
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics
Minimum 3 years of related experience in a luxury retailer or relevant client-facing role with ability to work with diverse client base
Proven success in achieving sales goals
Minimum High School Diploma
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends, and some holidays
Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
What skills you will learn
Exposure to multiple boutique business functions and categories
Growth in additional business and functional areas of the retail business
Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
Compensation
The anticipated hourly rate range for this position is $36.00 through $38.50. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks
Benefits and Perks
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Retail and Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at CHANEL by 2x
Sign in to set job alerts for “Fashion Consultant” roles. Expert Client Advisor- Women's Ready to Wear, Houston Galleria GUCCI Client Advisor - Houston Woodlands Stylist - 7 For All Mankind- Houston Premium Outlets Stylist Part Time-The Galleria-Houston, TX We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
The Impact You Can Create At CHANEL
Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the watches and fine jewelry category
Optimize and elevate the client experience through providing clients with prompt, professional, warm and courteous service
Build genuine relationships with clients through thoughtful and consistent outreach
Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
Take in repairs and maintain consistent follow-up with clients regarding aftersales
Maintain visual standards in partnership with watches and fine jewelry category manager and regional visual merchandising team
Participate in cycle counts to maintain accurate WFJ inventory management
You Are Energized By
The history and heritage of The House of CHANEL
Being truly service minded
Utilizing your expertise in luxury to inspire others
Building collaborative partnerships and relationships in a team-focused environment
Fostering a meaningful client experience centered around inclusion and connection
What you will bring to the team
Previous experience in Watches and Fine Jewelry
Ability to thrive in a team environment and work collaboratively
Have an entrepreneurial mindset with an understanding of, and passion for client experience and development
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics
Minimum 3 years of related experience in a luxury retailer or relevant client-facing role with ability to work with diverse client base
Proven success in achieving sales goals
Minimum High School Diploma
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends, and some holidays
Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
What skills you will learn
Exposure to multiple boutique business functions and categories
Growth in additional business and functional areas of the retail business
Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
Compensation
The anticipated hourly rate range for this position is $36.00 through $38.50. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks
Benefits and Perks
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Retail and Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at CHANEL by 2x
Sign in to set job alerts for “Fashion Consultant” roles. Expert Client Advisor- Women's Ready to Wear, Houston Galleria GUCCI Client Advisor - Houston Woodlands Stylist - 7 For All Mankind- Houston Premium Outlets Stylist Part Time-The Galleria-Houston, TX We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr