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GP Mobile

T Mobile Authorized Retailer Assistant Manager

GP Mobile, New Bedford, Massachusetts, us, 02746

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T Mobile Authorized Retailer Assistant Manager Join to apply for the

T Mobile Authorized Retailer Assistant Manager

role at

GP Mobile

Benefits

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Chase at Luna Wireless, an Authorized T-Mobile Retailer!

Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with a hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be!

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team?

Job Overview The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

Job Responsibilities

Responsible for infusing every store’s Mobile Associate s with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.

Ensure that every need the customer has, when coming into the store, is met and that employees build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem.

Complete observations of Mobile Associate s’ interactions with customers, including feedback, to be used in development, training & coaching conversations.

Effectively manage customer wait time. Keep current on products, services, and promotions.

Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.

Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures.

Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.

The experience you’ll bring

1 year customer service and/or sales experience, retail environment preferred

Available to work a varied schedule including nights, weekends, and holidays

Ability to lead and mentor people to deliver great results

Outstanding communicator with ability to interact with teammates and customers

What’s in it for you

Competitive base pay, plus commissions (Starting at $17/hour)

Benefits for part-time and full-time employees

Medical, dental and vision benefits

401K Plan

Generous paid time-off programs

Phone service discounts

Serious growth potential for your career

Requirements

At least 18 years of age

Legally authorized to work in the United States

High School Diploma or GED

We encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.

Seniority level Entry level

Employment type Part-time

Job function Sales and Business Development

Industries Wireless Services

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