Fairmont Copley Plaza Boston
Director of Sales and Marketing
Fairmont Copley Plaza Boston, Boston, Massachusetts, us, 02298
Director of Sales and Marketing
Location: Boston, MA, USA. Full-time, Permanent.
Job Description
Oversee the development, implementation, and management of all sales and marketing strategies to drive revenue, brand awareness, and customer satisfaction.
Identify new business opportunities, develop key partnerships, and ensure the hotel remains competitive.
Lead a team of sales and marketing professionals to create and execute initiatives that promote the hotel’s services, amenities, and unique value proposition.
Work closely with senior leadership to establish long-term business objectives, track performance metrics, and optimize the hotel’s overall market position.
Ownership and Commercial Strategy
Oversee commercial strategies for the new hotel and connect strategy with business processing.
Lead the development and implementation of short-term and long-term sales, events, and marketing strategies to achieve revenue goals.
Produce the hotel’s annual multi-year commercial strategy plan in partnership with on-property leaders and regional support.
Work with commercial leadership to ensure Group Pricing & Rate Quotation Strategies maximize pricing components and achieve positive market share.
Build and establish hotel B2B marketing, digital marketing, social media, public relations, and communications channels with brand e-commerce teams.
Develop and execute departmental expense budget and forecasts.
Develop detailed real-time knowledge of all competitor and market activity.
Responsible for recruitment and retention of all sales and marketing roles and lead team development.
Qualifications
Minimum 5 years in hotel sales.
Previous experience in full-service, upscale/luxury hotels.
Strong background selling rooms, F&B, catering, and meeting rooms.
Strong communication skills, both verbal and written.
Ability to multitask, prioritize, and meet deadlines.
High level of engagement with customers and stakeholders.
Maintain confidentiality of information.
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Job Description
Oversee the development, implementation, and management of all sales and marketing strategies to drive revenue, brand awareness, and customer satisfaction.
Identify new business opportunities, develop key partnerships, and ensure the hotel remains competitive.
Lead a team of sales and marketing professionals to create and execute initiatives that promote the hotel’s services, amenities, and unique value proposition.
Work closely with senior leadership to establish long-term business objectives, track performance metrics, and optimize the hotel’s overall market position.
Ownership and Commercial Strategy
Oversee commercial strategies for the new hotel and connect strategy with business processing.
Lead the development and implementation of short-term and long-term sales, events, and marketing strategies to achieve revenue goals.
Produce the hotel’s annual multi-year commercial strategy plan in partnership with on-property leaders and regional support.
Work with commercial leadership to ensure Group Pricing & Rate Quotation Strategies maximize pricing components and achieve positive market share.
Build and establish hotel B2B marketing, digital marketing, social media, public relations, and communications channels with brand e-commerce teams.
Develop and execute departmental expense budget and forecasts.
Develop detailed real-time knowledge of all competitor and market activity.
Responsible for recruitment and retention of all sales and marketing roles and lead team development.
Qualifications
Minimum 5 years in hotel sales.
Previous experience in full-service, upscale/luxury hotels.
Strong background selling rooms, F&B, catering, and meeting rooms.
Strong communication skills, both verbal and written.
Ability to multitask, prioritize, and meet deadlines.
High level of engagement with customers and stakeholders.
Maintain confidentiality of information.
#J-18808-Ljbffr