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Uniphore

Social Media Manager

Uniphore, Palo Alto, California, United States, 94306

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Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes across multiple industry verticals and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines, and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description We’re looking for a creative, metrics-driven Social Media Manager to own our brand presence across LinkedIn, X (Twitter), YouTube, and emerging B2B platforms. You’ll bring our AI story to life through content that informs, provokes, and converts—reaching CIOs, IT leaders, and business decision-makers. You’ll work closely with content, demand gen, and product marketing to turn our AI leadership into a social narrative that drives awareness, engagement, and pipeline.

Job Responsibilities

Lead our social strategy—build and execute a channel-first approach to amplify our brand voice and thought leadership in enterprise AI.

Create scroll-stopping content—write, design, and edit posts that blend industry insights, customer success stories, and provocative takes on AI trends.

Grow an engaged audience—identify and activate target audiences with the right mix of organic and paid campaigns.

Spot and ride trends—monitor B2B and AI social trends, quickly producing content that’s timely and relevant.

Optimize for performance—use analytics to test formats, messaging, and creative, adjusting to hit engagement, reach, and conversion goals.

Collaborate cross-functionally—partner with product marketing, PR, and demand gen to align social campaigns with launches, announcements, and events.

Engage and advocate—build community by responding to followers, participating in industry conversations, and amplifying key voices.

Requirements

3–5 years in social media marketing, preferably in B2B tech or AI.

Proven track record of growing engaged professional audiences.

Strong copywriting skills for short-form content that cuts through noise.

Experience with LinkedIn Ads, YouTube optimization, and social analytics tools.

Ability to turn complex AI concepts into accessible, compelling stories.

A creative eye for visuals, motion, and emerging content formats.

Data-driven mindset with comfort in A/B testing and KPI reporting.

Hiring Range $96,600–$132,850 – Primary Location: USA, CA, Palo Alto (Base salary). Total compensation includes an annual incentive based on target achievement, pre‑IPO stock options, benefits (medical, dental, vision, 401(k) with match), generous paid time off, paid holidays, and paid birthday leave.

Location Preference USA - CA - Mountain View, USA - CA - Palo Alto, USA - NY - New York.

Equal Opportunity Employment Uniphore is an equal‑opportunity employer committed to diversity. We evaluate qualified applicants irrespective of race, color, religion, sex, sexual orientation, disability, veteran status, or other protected characteristics.

Additional Information To learn more about how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.

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