Children's Hospital of The King's Daughters
Communications Specialist
Children's Hospital of The King's Daughters, Norfolk, Virginia, United States, 23500
Join to apply for the
Communications Specialist (EMT)
role at
Children's Hospital of The King's Daughters Join to apply for the
Communications Specialist (EMT)
role at
Children's Hospital of The King's Daughters The Communications Specialist is responsible for coordinating the timely and efficient management of emergency patient referrals via 911 radio, telephone and other communication systems. Work involves receiving critical information from healthcare providers, identifying and triaging referrals for critically ill and injured patients and the timely and appropriate documentation of relevant information into hospital databases. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinates the pre-hospital emergent and non-emergent communication for trauma services activation. Provides emergency communications and medical dispatch in accordance with all required protocols. Works collaboratively with critical care transport team to ensure a high level of patient and customer satisfaction. Activates all transport team missions to include but not limited to ground, fixed wing, rotor wing and in-hospital assistance. Performs inbound and outbound customer service communication utilizing complex telecommunication equipment. Functions independently and prioritizes workload while involved in stressful situations and a fast paced environment. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current State of Virginia certification as an EMT-A, EMT-I, EMT-P or NREMT-P (Nationally Registered Emergency Technician - Paramedic). Will consider EMT-B with relevant experience and planned completion of an EMT-A within 1 year. Must have current certification / licensure upon hire and must maintain certification throughout employment in job role. ACLS & PALS or PEPP certification required. Certification in trauma preferred. Must possess current CPR certification. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Two (2) years of clinical/EMS experience required. Previous dispatching experience preferred. Demonstrated proficiency and comprehension of medical terminology. Strong communication and interpersonal skills as well as the ability to function calmly under high pressure situations necessary. Excellent computer skills and demonstrated ability to maintain legible and organized handwritten and computer records. Knowledge of emergency telecommunications a plus. Demonstrated ability to establish and maintain effective working relationships. WORKING CONDITIONS Normal office environment with little exposure to excessive noise, dust, temperature and the like. PHYSICAL REQUIREMENTS Click here to view physical requirements.
Summary
GENERAL SUMMARY The Communications Specialist is responsible for coordinating the timely and efficient management of emergency patient referrals via 911 radio, telephone and other communication systems. Work involves receiving critical information from healthcare providers, identifying and triaging referrals for critically ill and injured patients and the timely and appropriate documentation of relevant information into hospital databases. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinates the pre-hospital emergent and non-emergent communication for trauma services activation. Provides emergency communications and medical dispatch in accordance with all required protocols. Works collaboratively with critical care transport team to ensure a high level of patient and customer satisfaction. Activates all transport team missions to include but not limited to ground, fixed wing, rotor wing and in-hospital assistance. Performs inbound and outbound customer service communication utilizing complex telecommunication equipment. Functions independently and prioritizes workload while involved in stressful situations and a fast paced environment. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current State of Virginia certification as an EMT-A, EMT-I, EMT-P or NREMT-P (Nationally Registered Emergency Technician - Paramedic). Will consider EMT-B with relevant experience and planned completion of an EMT-A within 1 year. Must have current certification / licensure upon hire and must maintain certification throughout employment in job role. ACLS & PALS or PEPP certification required. Certification in trauma preferred. Must possess current CPR certification. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Two (2) years of clinical/EMS experience required. Previous dispatching experience preferred. Demonstrated proficiency and comprehension of medical terminology. Strong communication and interpersonal skills as well as the ability to function calmly under high pressure situations necessary. Excellent computer skills and demonstrated ability to maintain legible and organized handwritten and computer records. Knowledge of emergency telecommunications a plus. Demonstrated ability to establish and maintain effective working relationships. WORKING CONDITIONS Normal office environment with little exposure to excessive noise, dust, temperature and the like. PHYSICAL REQUIREMENTS Click here to view physical requirements.
Additional Information
CHKDHS is an Equal Opportunity Employer.
Equal Employment Opportunity is the Law - click here for more information
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Children's Hospital of The King's Daughters by 2x Get notified about new Emergency Medical Technician jobs in
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Communications Specialist (EMT)
role at
Children's Hospital of The King's Daughters Join to apply for the
Communications Specialist (EMT)
role at
Children's Hospital of The King's Daughters The Communications Specialist is responsible for coordinating the timely and efficient management of emergency patient referrals via 911 radio, telephone and other communication systems. Work involves receiving critical information from healthcare providers, identifying and triaging referrals for critically ill and injured patients and the timely and appropriate documentation of relevant information into hospital databases. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinates the pre-hospital emergent and non-emergent communication for trauma services activation. Provides emergency communications and medical dispatch in accordance with all required protocols. Works collaboratively with critical care transport team to ensure a high level of patient and customer satisfaction. Activates all transport team missions to include but not limited to ground, fixed wing, rotor wing and in-hospital assistance. Performs inbound and outbound customer service communication utilizing complex telecommunication equipment. Functions independently and prioritizes workload while involved in stressful situations and a fast paced environment. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current State of Virginia certification as an EMT-A, EMT-I, EMT-P or NREMT-P (Nationally Registered Emergency Technician - Paramedic). Will consider EMT-B with relevant experience and planned completion of an EMT-A within 1 year. Must have current certification / licensure upon hire and must maintain certification throughout employment in job role. ACLS & PALS or PEPP certification required. Certification in trauma preferred. Must possess current CPR certification. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Two (2) years of clinical/EMS experience required. Previous dispatching experience preferred. Demonstrated proficiency and comprehension of medical terminology. Strong communication and interpersonal skills as well as the ability to function calmly under high pressure situations necessary. Excellent computer skills and demonstrated ability to maintain legible and organized handwritten and computer records. Knowledge of emergency telecommunications a plus. Demonstrated ability to establish and maintain effective working relationships. WORKING CONDITIONS Normal office environment with little exposure to excessive noise, dust, temperature and the like. PHYSICAL REQUIREMENTS Click here to view physical requirements.
Summary
GENERAL SUMMARY The Communications Specialist is responsible for coordinating the timely and efficient management of emergency patient referrals via 911 radio, telephone and other communication systems. Work involves receiving critical information from healthcare providers, identifying and triaging referrals for critically ill and injured patients and the timely and appropriate documentation of relevant information into hospital databases. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinates the pre-hospital emergent and non-emergent communication for trauma services activation. Provides emergency communications and medical dispatch in accordance with all required protocols. Works collaboratively with critical care transport team to ensure a high level of patient and customer satisfaction. Activates all transport team missions to include but not limited to ground, fixed wing, rotor wing and in-hospital assistance. Performs inbound and outbound customer service communication utilizing complex telecommunication equipment. Functions independently and prioritizes workload while involved in stressful situations and a fast paced environment. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current State of Virginia certification as an EMT-A, EMT-I, EMT-P or NREMT-P (Nationally Registered Emergency Technician - Paramedic). Will consider EMT-B with relevant experience and planned completion of an EMT-A within 1 year. Must have current certification / licensure upon hire and must maintain certification throughout employment in job role. ACLS & PALS or PEPP certification required. Certification in trauma preferred. Must possess current CPR certification. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Two (2) years of clinical/EMS experience required. Previous dispatching experience preferred. Demonstrated proficiency and comprehension of medical terminology. Strong communication and interpersonal skills as well as the ability to function calmly under high pressure situations necessary. Excellent computer skills and demonstrated ability to maintain legible and organized handwritten and computer records. Knowledge of emergency telecommunications a plus. Demonstrated ability to establish and maintain effective working relationships. WORKING CONDITIONS Normal office environment with little exposure to excessive noise, dust, temperature and the like. PHYSICAL REQUIREMENTS Click here to view physical requirements.
Additional Information
CHKDHS is an Equal Opportunity Employer.
Equal Employment Opportunity is the Law - click here for more information
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Children's Hospital of The King's Daughters by 2x Get notified about new Emergency Medical Technician jobs in
Norfolk, VA . Emergency Medical Technician (EMT-B) Part Time PRN
Virginia Beach, VA $20.43-$25.36 2 months ago Paramedic or Emergency Medical Technician (EMT-B)
Emergency Department Tech - Mary Immaculate Hospital
Virginia Beach, VA $20.43-$25.36 3 months ago Emergency Department Tech - Mary Immaculate Hospital
Military Medics and Corpsmen (MMAC) Program Qualified Candidates Only- ED Tech-Trauma Center
Paramedic/Rescue (Pro Services) - Local to Richmond or Norfolk, VA
Norfolk, VA $43,170.00-$69,073.00 1 week ago Medical Support Assistant (Medical Receptionist)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr