IntegrateUp
Rain Media: Outbound Sales Representative
IntegrateUp, Phoenix, Arizona, United States, 85003
Hiring:
Outbound Sales Representative Company:
Rain Media/Organics Ocean Reports to:
Supervisor (day-to-day); Director of Customer Care Status:
Full-time Location:
Open to candidates based in Arizona or outside the United States. Position Overview
The Outbound Sales Representative will be responsible for proactively reaching out to existing and potential customers to drive revenue growth through outbound phone, email, and SMS communication. This is a pure outbound sales role (not a hybrid inbound/outbound function), with a strong focus on converting leads, recovering at‑risk subscriptions, and creating exceptional customer experiences that build long‑term loyalty. The ideal candidate is a motivated closer with a customer‑first mindset, comfortable operating in a startup environment where speed, initiative, and accountability are key. Who we are: Organics Ocean
We are a premium direct‑to‑consumer supplement brand helping people live healthier lives through science‑backed, clean, and effective products. We test, we optimize, we innovate, and we want someone who thrives in that kind of high‑accountability, fast‑paced environment. Why join our team?
High‑growth eCommerce brand. Driven by innovation and fast execution, Organics Ocean has seen 350% YoY growth. Ownership & Accountability – We trust our team members to take full ownership of their responsibilities and empower them to lead and improve without micromanagement. A team of high performers – We push boundaries, move fast, and get things done. This is not a good fit for those who don’t want to grow. Responsibilities
Execute outbound calling campaigns to:
Recover declining subscription payments Reactivate lapsed customers Convert warm leads into paying or renewed customers
Follow up on free product promotions and add‑on offers to increase customer lifetime value (LTV) Meet or exceed individual sales KPIs (conversion rate, total revenue, call volume, AOV) Utilize consultative selling techniques to create genuine value‑driven conversations Customer Relationship Management
Build and maintain strong rapport with customers through trust, transparency, and education on our wellness products Ensure a seamless transition between Outbound Sales and Customer Care, handing off support needs efficiently Act as a liaison to provide feedback from customer interactions that inform retention and product strategies Data, Tools & Reporting
Maintain accurate and timely documentation of customer interactions, orders, and sales outcomes in Go High Level (CRM and call tracking), Shopify (order and subscription management), and ClickUp (activity tracking and internal coordination) Monitor daily performance metrics and proactively report wins, challenges, and conversion data to leadership Support the refinement of scripts, workflows, and lead prioritization strategies based on data insights KPI Tracking & Performance Execution
Track and meet core performance indicators: outbound call volume, conversion rate, average order value (AOV), total revenue generated Maintain alignment with the company scorecard, balancing “Willingness” (values/attitude) with “Numbers” (results) Continuously refine outreach tactics based on call performance and feedback Brand Alignment & Continuous Improvement
Uphold Organics Ocean’s brand values: accountability, attention to detail, honesty & trust, innovation, and perseverance Ensure every customer interaction reinforces our mission of health, transparency, and trust Identify and share customer insights and trends that inform marketing, retention, and product improvement strategies Collaborate with leadership to enhance the Outbound Sales Playbook as the program scales Requirements
3+ years of experience in phone‑based outbound sales (DTC or e‑commerce industry preferred) Experience working with Shopify or similar e‑commerce platforms Familiarity with Go High Level, ClickUp, Shopify, and Slack Strong communication and negotiation skills in English Experience working in fast‑paced startup environments Proven track record of meeting or exceeding sales targets Fits within the company culture (see Cultural Pillars below) Cold‑calling experience Experience with tech stack workflow tools and sales strategies High school diploma/secondary school or equivalent required Preferred
Experience in the supplements, wellness, or nutrition industry Understanding of subscription‑based e‑commerce and recovery funnels Bilingual in English and Spanish or Portuguese (a plus, not required) Based in Arizona or LATAM region (for timezone and customer familiarity) Additional requirements
Willingness to work US time zones, regardless of geographic location Access to a computer Reliable internet connection Reliable and distraction‑free work environment Key Competencies
Self‑starter with strong ownership mentality Customer‑obsessed and motivated by helping people find solutions Adaptable and comfortable working in a dynamic, fast‑moving environment Strong alignment with company values and culture – honesty, trust, attention to detail, perseverance, and innovation Offer Details
This is a full‑time, remote W‑2 employee position for those based in Arizona. Full‑time/contract for all non‑US‑based candidates. Healthcare, dental, and vision plans are available for AZ‑based candidates. Compensation:
Salary based on experience and market adjusted by location. We believe in transparent, performance‑based metrics that reward results and growth. You’ll have the opportunity to help shape the outbound sales playbook and contribute directly to the future expansion of the team. About Organics Ocean
To learn the founder’s story and more about Organics Ocean, visit the website. The company is a place for innovation, a sense of purpose, and a passion for being part of something bigger than one’s own. Cultural Pillars
Accountability:
Take full ownership of your responsibilities and their outcomes. You commit to seeing tasks through, accepting both successes and failures as your own, and continuously learning and improving along the way. Attention to Detail:
We are fully focused on the task at hand. In eCommerce, every action has a ripple effect—one mistake can impact the entire process. By carefully attending to your work, you ensure that each detail contributes to the success of the whole. Honesty & Trust:
We are transparent, even when it’s difficult. Speaking up about hard truths, especially when mistakes are made, helps us address issues before they become bigger problems. … Innovation:
We are continuously pushing the boundaries and exploring new ideas. … Move Fast and Persevere:
We push forward with speed and determination, even when things get tough. … Interview Process
To apply, please fill out an application at: https://hiring.integrateup.co/ The recruiting process is approximately four to five weeks and takes place in four rounds: Initial Application Skills Application Live interview with our recruiting agency HR Director interview with Rain Media Final interview with Hiring Manager If selected, you will be invited by email to progress to the next round.
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Outbound Sales Representative Company:
Rain Media/Organics Ocean Reports to:
Supervisor (day-to-day); Director of Customer Care Status:
Full-time Location:
Open to candidates based in Arizona or outside the United States. Position Overview
The Outbound Sales Representative will be responsible for proactively reaching out to existing and potential customers to drive revenue growth through outbound phone, email, and SMS communication. This is a pure outbound sales role (not a hybrid inbound/outbound function), with a strong focus on converting leads, recovering at‑risk subscriptions, and creating exceptional customer experiences that build long‑term loyalty. The ideal candidate is a motivated closer with a customer‑first mindset, comfortable operating in a startup environment where speed, initiative, and accountability are key. Who we are: Organics Ocean
We are a premium direct‑to‑consumer supplement brand helping people live healthier lives through science‑backed, clean, and effective products. We test, we optimize, we innovate, and we want someone who thrives in that kind of high‑accountability, fast‑paced environment. Why join our team?
High‑growth eCommerce brand. Driven by innovation and fast execution, Organics Ocean has seen 350% YoY growth. Ownership & Accountability – We trust our team members to take full ownership of their responsibilities and empower them to lead and improve without micromanagement. A team of high performers – We push boundaries, move fast, and get things done. This is not a good fit for those who don’t want to grow. Responsibilities
Execute outbound calling campaigns to:
Recover declining subscription payments Reactivate lapsed customers Convert warm leads into paying or renewed customers
Follow up on free product promotions and add‑on offers to increase customer lifetime value (LTV) Meet or exceed individual sales KPIs (conversion rate, total revenue, call volume, AOV) Utilize consultative selling techniques to create genuine value‑driven conversations Customer Relationship Management
Build and maintain strong rapport with customers through trust, transparency, and education on our wellness products Ensure a seamless transition between Outbound Sales and Customer Care, handing off support needs efficiently Act as a liaison to provide feedback from customer interactions that inform retention and product strategies Data, Tools & Reporting
Maintain accurate and timely documentation of customer interactions, orders, and sales outcomes in Go High Level (CRM and call tracking), Shopify (order and subscription management), and ClickUp (activity tracking and internal coordination) Monitor daily performance metrics and proactively report wins, challenges, and conversion data to leadership Support the refinement of scripts, workflows, and lead prioritization strategies based on data insights KPI Tracking & Performance Execution
Track and meet core performance indicators: outbound call volume, conversion rate, average order value (AOV), total revenue generated Maintain alignment with the company scorecard, balancing “Willingness” (values/attitude) with “Numbers” (results) Continuously refine outreach tactics based on call performance and feedback Brand Alignment & Continuous Improvement
Uphold Organics Ocean’s brand values: accountability, attention to detail, honesty & trust, innovation, and perseverance Ensure every customer interaction reinforces our mission of health, transparency, and trust Identify and share customer insights and trends that inform marketing, retention, and product improvement strategies Collaborate with leadership to enhance the Outbound Sales Playbook as the program scales Requirements
3+ years of experience in phone‑based outbound sales (DTC or e‑commerce industry preferred) Experience working with Shopify or similar e‑commerce platforms Familiarity with Go High Level, ClickUp, Shopify, and Slack Strong communication and negotiation skills in English Experience working in fast‑paced startup environments Proven track record of meeting or exceeding sales targets Fits within the company culture (see Cultural Pillars below) Cold‑calling experience Experience with tech stack workflow tools and sales strategies High school diploma/secondary school or equivalent required Preferred
Experience in the supplements, wellness, or nutrition industry Understanding of subscription‑based e‑commerce and recovery funnels Bilingual in English and Spanish or Portuguese (a plus, not required) Based in Arizona or LATAM region (for timezone and customer familiarity) Additional requirements
Willingness to work US time zones, regardless of geographic location Access to a computer Reliable internet connection Reliable and distraction‑free work environment Key Competencies
Self‑starter with strong ownership mentality Customer‑obsessed and motivated by helping people find solutions Adaptable and comfortable working in a dynamic, fast‑moving environment Strong alignment with company values and culture – honesty, trust, attention to detail, perseverance, and innovation Offer Details
This is a full‑time, remote W‑2 employee position for those based in Arizona. Full‑time/contract for all non‑US‑based candidates. Healthcare, dental, and vision plans are available for AZ‑based candidates. Compensation:
Salary based on experience and market adjusted by location. We believe in transparent, performance‑based metrics that reward results and growth. You’ll have the opportunity to help shape the outbound sales playbook and contribute directly to the future expansion of the team. About Organics Ocean
To learn the founder’s story and more about Organics Ocean, visit the website. The company is a place for innovation, a sense of purpose, and a passion for being part of something bigger than one’s own. Cultural Pillars
Accountability:
Take full ownership of your responsibilities and their outcomes. You commit to seeing tasks through, accepting both successes and failures as your own, and continuously learning and improving along the way. Attention to Detail:
We are fully focused on the task at hand. In eCommerce, every action has a ripple effect—one mistake can impact the entire process. By carefully attending to your work, you ensure that each detail contributes to the success of the whole. Honesty & Trust:
We are transparent, even when it’s difficult. Speaking up about hard truths, especially when mistakes are made, helps us address issues before they become bigger problems. … Innovation:
We are continuously pushing the boundaries and exploring new ideas. … Move Fast and Persevere:
We push forward with speed and determination, even when things get tough. … Interview Process
To apply, please fill out an application at: https://hiring.integrateup.co/ The recruiting process is approximately four to five weeks and takes place in four rounds: Initial Application Skills Application Live interview with our recruiting agency HR Director interview with Rain Media Final interview with Hiring Manager If selected, you will be invited by email to progress to the next round.
#J-18808-Ljbffr