Cetera Financial Group
Operations Communication Specialist
Cetera Financial Group, El Segundo, California, United States, 90245
Overview
Cetera Financial Group is seeking an Operations Communication Specialist focused on operational communications and implementing effective promotional programs for products and services targeted to financial professionals. The ideal candidate is an innovative, self-starting, organized, forward-thinking, team player who is focused on the details and strives to deliver a superior product within defined timelines. You will
Work closely with operations to draft, edit and polish key operational communications, including system alerts, custodial statement messages, policy or procedural changes, and targeted communications. Collaborate with key stakeholders to implement comprehensive communications strategies, plans, timelines and materials related to key initiatives; work with business leaders and subject-matter experts in cross-functional teams to meet goals and deadlines. Ensure messaging meets the needs of intended audiences through appropriate use of business acumen, level of detail, and delivery methods. Develop various forms of communications such as news and informational articles, job aids, quick reference guides, client correspondence, presentations and other content. Manage parallel requests in an organized fashion to ensure timely completion of each phase of the process. Participate in activities involved in the preparation of communications, including team meetings, conferences and events, interviewing subject matter experts, and conducting research. Ensure that completed projects and materials are approved according to company processes and guidelines. Serve as backup and support to Manager, Communications and Change Management as needed. Complete other duties as assigned. What you need to have
BA or BS or equivalent degree in business, marketing, communications, or related discipline 3+ years of communications experience Exceptional writing skills, including copywriting and editing, for all marketing communications content formats 3+ years of experience working with Microsoft PowerPoint, Word and Excel 1+ year financial services or related industry experience preferred Ability to work in a fast-paced environment on multiple projects with simultaneous timelines and hard deadlines Really catch our eye with
Knowledge of broker-dealer operations Proven project management skills and ability to manage resources and stakeholders without direct authority Excellent writing and copyediting skills Compensation
The base annual salary range for this role is $45,000 to $75,000, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us
Cetera Financial Group is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Cetera Financial Group references the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, and Cetera Financial Specialists. Equal Employment Opportunity
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. All employment decisions will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, gender, gender identity, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Please review our Workforce Privacy Policy for details on what information we collect and the purposes for collection.
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Cetera Financial Group is seeking an Operations Communication Specialist focused on operational communications and implementing effective promotional programs for products and services targeted to financial professionals. The ideal candidate is an innovative, self-starting, organized, forward-thinking, team player who is focused on the details and strives to deliver a superior product within defined timelines. You will
Work closely with operations to draft, edit and polish key operational communications, including system alerts, custodial statement messages, policy or procedural changes, and targeted communications. Collaborate with key stakeholders to implement comprehensive communications strategies, plans, timelines and materials related to key initiatives; work with business leaders and subject-matter experts in cross-functional teams to meet goals and deadlines. Ensure messaging meets the needs of intended audiences through appropriate use of business acumen, level of detail, and delivery methods. Develop various forms of communications such as news and informational articles, job aids, quick reference guides, client correspondence, presentations and other content. Manage parallel requests in an organized fashion to ensure timely completion of each phase of the process. Participate in activities involved in the preparation of communications, including team meetings, conferences and events, interviewing subject matter experts, and conducting research. Ensure that completed projects and materials are approved according to company processes and guidelines. Serve as backup and support to Manager, Communications and Change Management as needed. Complete other duties as assigned. What you need to have
BA or BS or equivalent degree in business, marketing, communications, or related discipline 3+ years of communications experience Exceptional writing skills, including copywriting and editing, for all marketing communications content formats 3+ years of experience working with Microsoft PowerPoint, Word and Excel 1+ year financial services or related industry experience preferred Ability to work in a fast-paced environment on multiple projects with simultaneous timelines and hard deadlines Really catch our eye with
Knowledge of broker-dealer operations Proven project management skills and ability to manage resources and stakeholders without direct authority Excellent writing and copyediting skills Compensation
The base annual salary range for this role is $45,000 to $75,000, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us
Cetera Financial Group is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Cetera Financial Group references the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, and Cetera Financial Specialists. Equal Employment Opportunity
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. All employment decisions will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, gender, gender identity, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Please review our Workforce Privacy Policy for details on what information we collect and the purposes for collection.
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