Ascensus
Content Specialist, Client Communications
Ascensus, Charlotte, North Carolina, United States, 28245
Content Specialist, Client Communications
Join to apply for the
Content Specialist, Client Communications
role at
Ascensus .
Section 1: Position Summary The Content Specialist will be responsible for content development, execution, and oversight of marketing campaigns and initiatives for the assigned line of business. Through consultation, creativity, and a focus on the user experience, this individual will collaborate with marketing and business stakeholders to implement effective communications and craft copy that drives business growth, client retention, and desired outcomes. This includes developing content within Ascensus brand standards for touchpoints with a focus on writing for digital experiences such as web, email, video, and social media.
Section 2: Job Functions, Essential Duties and Responsibilities
Turn strategic initiatives and industry trends into tactical solutions
Understand and assess business needs in order to craft clear, concise, and effective messaging
Manage all aspects of complex communications, including content development, project planning, and the creation of multiple versions based on data, logic, and branding
Represent marketing at key meetings to provide status updates, consultation, general project support, and innovative solutions
Establish strong relationships with business stakeholders by delivering on project specifications and deadlines
Create meaningful content leveraging AI tools that is clear, actionable, and engaging—converting leads to clients and turning clients into loyal fans
Fluid in copywriting for a wide variety of marketing mediums across web, email, print, video scripting, presentations, articles, white papers and more
Use Microsoft Office suite (Word, PowerPoint, Excel) as well as project management and CMS software tools to assist in workflow, content planning, and other marketing operations
Participate in and adhere to quality control best practices related to proofreading, reviews, and securing approvals
Measure effectiveness of communications using methods such as A/B testing
Protect, secure, and properly handle all confidential data to ensure against unauthorized access or disclosure
Adhere to Ascensus core values of People Matter, Quality First and Integrity Always
Section 3: Experience, Skills, Knowledge Requirements
Excellent writing, editing, and presentation skills
Ability to write and communicate effectively across multiple mediums, including digital, social, and print, with consideration of SEO strategies
Experience with AI copywriting tools
Strong decision-making, communication, critical thinking, project management, and follow-through skills
Attention to detail and ability to meet deadlines
Self-motivated team player in a collaborative, fast-paced environment
Minimum of 5 years of related experience; samples and portfolio are required
Four-year college degree in marketing/communications or a related field
Understanding of a regulated industry; financial services experience a plus
The national average salary range for this role is $80-100k in base pay, exclusive of bonuses and benefits. Actual salary may vary based on location, experience, performance, and internal pay alignment. Other rewards and benefits may include 401(k) match, medical, dental, vision, paid time off, etc. For more information, visit careers.ascensus.com/#Benefits.
We are proud to be an Equal Opportunity Employer. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase equipment. If you are suspicious, apply directly through our website.
Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing, Public Relations, and Writing/Editing
#J-18808-Ljbffr
Content Specialist, Client Communications
role at
Ascensus .
Section 1: Position Summary The Content Specialist will be responsible for content development, execution, and oversight of marketing campaigns and initiatives for the assigned line of business. Through consultation, creativity, and a focus on the user experience, this individual will collaborate with marketing and business stakeholders to implement effective communications and craft copy that drives business growth, client retention, and desired outcomes. This includes developing content within Ascensus brand standards for touchpoints with a focus on writing for digital experiences such as web, email, video, and social media.
Section 2: Job Functions, Essential Duties and Responsibilities
Turn strategic initiatives and industry trends into tactical solutions
Understand and assess business needs in order to craft clear, concise, and effective messaging
Manage all aspects of complex communications, including content development, project planning, and the creation of multiple versions based on data, logic, and branding
Represent marketing at key meetings to provide status updates, consultation, general project support, and innovative solutions
Establish strong relationships with business stakeholders by delivering on project specifications and deadlines
Create meaningful content leveraging AI tools that is clear, actionable, and engaging—converting leads to clients and turning clients into loyal fans
Fluid in copywriting for a wide variety of marketing mediums across web, email, print, video scripting, presentations, articles, white papers and more
Use Microsoft Office suite (Word, PowerPoint, Excel) as well as project management and CMS software tools to assist in workflow, content planning, and other marketing operations
Participate in and adhere to quality control best practices related to proofreading, reviews, and securing approvals
Measure effectiveness of communications using methods such as A/B testing
Protect, secure, and properly handle all confidential data to ensure against unauthorized access or disclosure
Adhere to Ascensus core values of People Matter, Quality First and Integrity Always
Section 3: Experience, Skills, Knowledge Requirements
Excellent writing, editing, and presentation skills
Ability to write and communicate effectively across multiple mediums, including digital, social, and print, with consideration of SEO strategies
Experience with AI copywriting tools
Strong decision-making, communication, critical thinking, project management, and follow-through skills
Attention to detail and ability to meet deadlines
Self-motivated team player in a collaborative, fast-paced environment
Minimum of 5 years of related experience; samples and portfolio are required
Four-year college degree in marketing/communications or a related field
Understanding of a regulated industry; financial services experience a plus
The national average salary range for this role is $80-100k in base pay, exclusive of bonuses and benefits. Actual salary may vary based on location, experience, performance, and internal pay alignment. Other rewards and benefits may include 401(k) match, medical, dental, vision, paid time off, etc. For more information, visit careers.ascensus.com/#Benefits.
We are proud to be an Equal Opportunity Employer. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase equipment. If you are suspicious, apply directly through our website.
Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing, Public Relations, and Writing/Editing
#J-18808-Ljbffr