Puente Hills Hyundai is hiring: Service Writer/Advisor in Los Angeles

Join to apply for the Service Writer/Advisor role at Puente Hills Hyundai 6 months ago Be among the first 25 applicants Join to apply for the Service Writer/Advisor role at Puente Hills Hyundai Looking for an experienced writer/advisor to join our team. The position is full-time with benefits including medical/dental/401k Responsibilities Maintain Customer Service Index (CSI) rating as set by dealership service manager Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer Schedule appointments and generate estimates Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer’s specifications Effectively communicate to the customer the timeline of repair and maintenance Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time Document repair and maintenance changes on repair order in the approved manner Resolve customer complaints and questions Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele Qualifications Minimum high school diploma or GED equivalent required At least six months to one year automotive industry or related experience and/or training Broad knowledge of new vehicle technologies Excellent customer service skills Ability to be analytical and multi-task Ability to work with little supervision Self-motivated enthusiastic presence in a team environment Strong written and communication skills Consistent and stable work history Valid driver’s license and clean driving record Professional appearance and work ethic female friendly dealer :) Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Puente Hills Hyundai by 2x Sign in to set job alerts for “Service Writer” roles. Burbank, CA $53,300.00-$71,300.00 7 hours ago Permit Services Specialist (Address Coordinator) Support Coordinator - Arcadia Eye Institute Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union) Support Coordinator - PMOB Multispecialty Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union) Target Hire Date 05/12/2025 Support Coordinator - PMOB Multispecialty Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union) Target Hire Date 05/12/2025 Ontario, CA $86,500.00-$192,000.00 3 weeks ago Support Coordinator - PMOB Multispecialty Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union) Target Hire Date Santa Fe Springs, CA $21.00-$25.83 2 days ago Support Coordinator - Arcadia Radiation Oncology - Full Time 8 Hour Days (Non-Exempt) (Non-Union) Los Angeles County, CA $28.00-$30.00 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr