Asset Living
Company Overview  Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse workforce that differentiates us and drives innovation and results for our clients and communities across the US. We believe in leadership, collaboration, and growth, and we strive to create an environment where every voice is heard and every individual has opportunities to grow. Asset Living is recognized as one of the nation's Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO).
Position:  COMMUNITY MANAGER
Overview  The Community Manager oversees the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
Personnel Management
Regular/daily onsite attendance is required
Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Complete weekly/daily office and maintenance staff schedules and assignments
Address performance problems, document, communicate with direct supervisor and HR, and terminate appropriately when necessary
Promote harmony and quality job performance through supportive leadership
Ensure staff compliance with Company policies and procedures
Financial Management
Achieve high net operating income through cost control and revenue/leasing improvements; identify trends and recommend strategies
Develop yearly operating budgets/forecasts
Monitor deposits, rent collections, and charges; ensure timely submission
Monitor, reconcile, and code vendor invoices
Ensure property closeout is completed on time and ownership financial reports are accurate
Strategic Leasing Management
Develop yearly marketing plan and utilize marketing strategies and systems
Employ effective leasing techniques; ensure documentation and reporting are up to date
Address resident complaints and requests to ensure satisfaction
Develop and implement resident retention programs
Show, lease, and move-in prospective residents
Administrative & Maintenance Management
Ensure administrative and leasing reporting is accurate and timely
Head emergency team for the property and respond to emergencies in line with company guidelines to minimize liability
Maintain property appearance; conduct regular inspections and make-ready work
Plan and utilize property resources, equipment, and supplies economically
Direct maintenance, construction, and rehabilitation activities to ensure quality and timeliness
Education/Experience
High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or 1–2 years related experience and/or training; or equivalent combination
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Ability to understand and perform on-site software functions; basic computer skills required
Basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements
Must be able to communicate with others and perform tasks that may require prolonged standing or sitting, and work overtime, weekends, and night hours (emergencies)
Regularly required to move, inspect, and work in various environments; able to lift and move up to 25 lbs
License/Equipment
Must have reliable transportation due to the emergency on-call requirement
Compensation & Notes  At Asset Living, compensation decisions consider factors such as skill, background, certifications, and experience. The offer may include a comprehensive total rewards package with benefits (medical, dental, vision, life, accidental, and disability), 401K with employer matching, commissions/bonuses where applicable, paid sick days, and company holidays.
Salary Range : $80,000 per year to $90,000 per year
This job description is a guide of expected duties and may be modified at any time. The employee may be asked to perform additional duties or responsibilities without notice.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing and Sales
Location notes and related postings may appear below this line.
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