Children's Mercy is hiring: Communication Specialist - Dispatcher in Kansas City

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Overview

Children’s Mercy Kansas City, GE HealthCare Launch Nation’s First Pediatric Hospital Operations Center to Improve Patient Care. Check out this video to learn more about the role of a Communication Specialist- Dispatcher at Children's Mercy.

Schedule

• Three 12 hr. shifts/week
• Minimal Weekends Friday/Saturday
• Holiday Rotation

Responsibilities

• Triages and processes all emergent and non-emergent requests from providers for transports, direct admissions, Emergency Department referrals and consults.
• Utilizes quality improvement measures and lean standard work to improve communication of patient care.
• Participates in continuing education and professional development to expand knowledge, enhance role performance, and improve patient placement and throughput.

Qualifications

• HS diploma or equivalent and 1-2 years experience; 1 year of clinical experience preferred
• Associate's Degree preferred
• One of the following: Licensed Emergency Medical Technician MO, Licensed Emergency Medical Technician KS, Licensed Paramedic KS, Licensed Paramedic MO, Certified Nurse Aide MO, Certified Nurse Aide KS, Licensed Practical Nurse KS, Licensed Practical Nurse MO, LPN Multistate License, LPN Multistate License Kansas required upon hire
• Employees must obtain Licensed Paramedic KS or equivalent within 90 days
• Employees must obtain Licensed Paramedic MO or equivalent within 90 days
• Employees must obtain LPN Multistate License Kansas or equivalent within 90 days
• Employees must obtain LPN Multistate License or equivalent within 90 days
• CFC (Certified Flight Communicator) per IAMTCS preferred Upon Hire

Benefits

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Learn More About Children’s Mercy Benefits.

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $21.93/hr, but your offer will be determined based on your education and experience.

Remote Work/Work from Home

This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

EEO Employer/Disabled/Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.