Fairstead ESC LLC is hiring: Community Manager in Chesapeake

Fairstead is a purpose‑driven real‑estate firm dedicated to building sustainable communities across the country. Our headquarters are in New York with offices in Colorado, Florida, and Washington, DC. We own a portfolio of more than 25,000 apartments across 28 states, providing high‑quality housing to all regardless of income.

Fairstead’s Core Values:

Innovation, Determination, Integrity, Humility, Empathy, and Partnerships

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day‑to‑day operations, all on‑site compliance activities, and the overall performance of their assigned property.

RESPONSIBILITIES

• Ensure adherence to laws relating to leasing, including but not limited to HUD, Fair Housing, ADl, and Fair Credit Reporting Act.
• Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Develop responses to regulatory agencies in coordination with the Compliance Department.
• Implement intervention strategies with Regional Managers and Compliance Department for tenants who are non‑compliant with lease/compliance requirements.
• Prepare all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, LIHTC reviews, and perform annual and interim recertification reviews.
• Assist tenants with requests, questions, problems, and complaints.
• Monitor tenant and complex‑wide arrears and litigation cases.
• Document lease violations and coordinate evictions.
• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad‑debt write‑offs.
• Alert staff of move‑ins, move‑outs, and any emergencies.
• Supervise, direct, and monitor preventive and emergency maintenance/repairs to ensure compliance with all regulations.
• Coordinate vendor bids and contractor quotes.
• Conduct and document unit inspections.
• Conduct bi‑annual walk‑throughs with the Building Superintendent.
• Create reports to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
• Provide and obtain updates on ongoing construction projects/unit renovations.
• Work with the construction team on avoiding violations, inspections, and necessary access.
• Attend monthly financial catch‑up meetings and monitor budgets.

BENEFITS

• Generous employer contribution for Medical and Dental through United Healthcare.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12 paid Holidays.
• 15 days PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

QUALIFICATIONS

• Three (3) years of management experience, including supervising a team (property management, hospitality, retail, or restaurant management).
• Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) certification.
• Bachelor’s degree preferred.
• EIV experience.
• TCS certification for tax credit properties.
• Experience in Affordable Housing.
• Proficient in Microsoft Office Suite.
• Ability to multi‑task and meet tight deadlines.

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

As set forth in Fairstead ESC LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.