Pacer Group
Director-Client Services, Delivery and Operations
Job Title: Technical Writing Specialist
Duration: 6 Weeks, 3 Days
Location: Irvine, CA 92606
Overview
Summary:
The main function of this technical writing specialist position is to develop, create, and update training materials supporting Client’s Manufacturing Execution System (MES) following Good Manufacturing Practices (GMP).
Responsibilities
- Edit and create manufacturing system training materials (Standard Operating Procedures, basic visuals/flow charts, storyboards for web based content, etc.) in collaboration with Engineers
- Create reusable templates where possible for training materials that will allow for rapid expansion of standardized content
- Assist in the maintenance of documentation in a standard format following established guidelines
- Partner with team members to facilitate clarification or explanation of reference materials and technical documentation
- Review documents for style, clarity, grammar, and punctuation
- Prepare materials for the change management process by gathering supporting documents and staging for formal review
- Identify and correct inconsistencies of thought, development, or organization and gain consensus with authors to make appropriate adjustment in documents and procedures
- Assist in interfacing with stakeholders (e.g., production employees, technicians, engineers, project teams, regulatory teams and management) to develop an understanding of the product, component, or device changes
- Other duties assigned by Leadership
Additional Skills
- Proven expertise in Microsoft Office Suite including Word, Excel, PowerPoint, and Publisher; Microsoft Visio preferred
- Experience working with/supporting major enterprise systems such as ERP, MES, PLM style systems preferred
- Excellent editing and proofreading skills
- Excellent written and verbal communication skills in English including negotiating and relationship management skills
- Excellent problem-solving and critical thinking skills
- Full knowledge and understanding of policies, procedures and guidelines relevant in the development of technical documentation
- General knowledge of documentation (e.g., procedures, routers, process sheets, technical summaries, protocols, and test reports)
- Excellent technical writing skills
- General knowledge of product assembly procedures
- Ability to manage competing priorities in a fast paced environment
- Strict attention to detail
- Must be able to work in a team environment, including inter-departmental teams and key contact representing the organization on projects
Education and Experience
- Bachelor's Degree or equivalent in related field
- 5-7 years of experience required