Digitas North America
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Manager, Media Business Operations
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Digitas North America .
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Company Description
Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.
Overview
Manager, Media Business Operations
What You’ll Do As a Media Business Operations Manager, you will be responsible for the day‑to‑day management and oversight of Media Business Operations initiatives for specific client(s) as well as a team of Analysts and Senior Analysts (including extended team). The Manager will delegate work, prioritize tasks, and grow a strong Media Business Operations team. The Manager will collaborate with agency teams and external partners to analyze financial inconsistencies and operational trends across a diverse client portfolio with the aim to refine and develop process.
Oversee client(s) media financials across assigned client portfolio and teams
Ensure invoice and reconciliation process completed by agreed timing and signoff on campaign closure packets
Manage client communications and escalations for financial and operations matters
Guide internal teams on financial best practices as well as system limitations
Enforce adherence to internal audit controls, maintenance of audit documentation and participate in external audits
Track key project milestones, anticipate challenges and raise the appropriate flags to guarantee timely deliverables among the Media Business Operations team
Partner with media teams to develop client specific billing needs from reporting to system execution strategies
Create operational exceptions and process to meet client needs while maintaining agency audit integrity and compliance
Collaborate with agency teams and external partners to address areas of attention to improve process, financial standing and/or address client needs
Partner with Media Business Operations Leads on buying tool new functionality evaluations, process rollouts, and tool integrations
Meet monthly with our extended team to evaluate task execution and provide ongoing feedback to improve efficiency
Mentor, motivate and serve as escalation point for team of Media Business Operations Senior Analysts, Analysts and PGD extended team
Begin to understand key elements of terms and conditions within contractual documents
Build strong client, partner and interdepartmental relationships - you’ll win their respect and be recognized as a leader on the business
Qualifications
Four‑year degree and/or 4‑6 years’ experience including 1‑3 years in a financial, management and/or operations focused role in an agency or marketing company.
A knack for teamwork – you’re at your best in a closely collaborative structure
A stellar ability to problem‑solve, prioritize tasks, multitask, and manage time effectively
Excellent communication skills – you’re articulate, straightforward and, above all, you’re thoughtful and kind
Proficiency in MS Office suite (Excel, Word, PowerPoint)
Strong leadership qualities and ability to drive change
Detail‑oriented and highly organized
Proficiency in managing numbers
Self‑motivated
Fiscally responsible
Familiarity with prompt‑based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.
Additional Information Digitas is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.
Compensation Range: $73,910 - $111,320 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant. The application deadline for this job posting will be 1/1/2026.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Marketing and Sales
Advertising Services
Referrals increase your chances of interviewing at Digitas North America by 2x
Get notified about new Media Manager jobs in
Boston, MA .
#J-18808-Ljbffr
Manager, Media Business Operations
role at
Digitas North America .
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Company Description
Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.
Overview
Manager, Media Business Operations
What You’ll Do As a Media Business Operations Manager, you will be responsible for the day‑to‑day management and oversight of Media Business Operations initiatives for specific client(s) as well as a team of Analysts and Senior Analysts (including extended team). The Manager will delegate work, prioritize tasks, and grow a strong Media Business Operations team. The Manager will collaborate with agency teams and external partners to analyze financial inconsistencies and operational trends across a diverse client portfolio with the aim to refine and develop process.
Oversee client(s) media financials across assigned client portfolio and teams
Ensure invoice and reconciliation process completed by agreed timing and signoff on campaign closure packets
Manage client communications and escalations for financial and operations matters
Guide internal teams on financial best practices as well as system limitations
Enforce adherence to internal audit controls, maintenance of audit documentation and participate in external audits
Track key project milestones, anticipate challenges and raise the appropriate flags to guarantee timely deliverables among the Media Business Operations team
Partner with media teams to develop client specific billing needs from reporting to system execution strategies
Create operational exceptions and process to meet client needs while maintaining agency audit integrity and compliance
Collaborate with agency teams and external partners to address areas of attention to improve process, financial standing and/or address client needs
Partner with Media Business Operations Leads on buying tool new functionality evaluations, process rollouts, and tool integrations
Meet monthly with our extended team to evaluate task execution and provide ongoing feedback to improve efficiency
Mentor, motivate and serve as escalation point for team of Media Business Operations Senior Analysts, Analysts and PGD extended team
Begin to understand key elements of terms and conditions within contractual documents
Build strong client, partner and interdepartmental relationships - you’ll win their respect and be recognized as a leader on the business
Qualifications
Four‑year degree and/or 4‑6 years’ experience including 1‑3 years in a financial, management and/or operations focused role in an agency or marketing company.
A knack for teamwork – you’re at your best in a closely collaborative structure
A stellar ability to problem‑solve, prioritize tasks, multitask, and manage time effectively
Excellent communication skills – you’re articulate, straightforward and, above all, you’re thoughtful and kind
Proficiency in MS Office suite (Excel, Word, PowerPoint)
Strong leadership qualities and ability to drive change
Detail‑oriented and highly organized
Proficiency in managing numbers
Self‑motivated
Fiscally responsible
Familiarity with prompt‑based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.
Additional Information Digitas is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.
Compensation Range: $73,910 - $111,320 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant. The application deadline for this job posting will be 1/1/2026.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Marketing and Sales
Advertising Services
Referrals increase your chances of interviewing at Digitas North America by 2x
Get notified about new Media Manager jobs in
Boston, MA .
#J-18808-Ljbffr