Manager of Growth Brand Founding Marketer Job at Assisting Hands of Orland Park

Manager of Growth & Brand (Founding Marketer)

High-Acuity Homecare & Special Infusions + Assisting Hands Orland Park Location: Chicago (field-heavy across south & southwest corridors) Reports to: CEO

Own the growth agenda for two complementary brands. You’ll be the one-person founding marketing team driving referral-based growth for MedBridge High-Acuity Homecare & Special Infusions and demand generation + community presence for Assisting Hands Orland Park (private-duty home care). The foundation is live—your mission is to win trust, expand referrers, and convert opportunities into care starts.

What you’ll own (no site-building—pure growth & relationships)

MedBridge (High-Acuity Homecare & Infusions)

Referral & partner expansion: Systematically win hospitalists, oncologists, wound centers, ID groups, FQHCs, and payers through a tight cadence of practice visits, lunch-and-learns, clinical in-services, and co-marketing kits—each with a documented next step.

Account-based plays: Tiered target lists by service line (infusions, wound, RPM/CDM, concierge bundles); targeted outreach (email/DM/calls/mailers) and micro-events near priority hospitals/clinics.

Clinician-credible storytelling: Short expert updates and monthly briefs (no PHI) that support physician decision-making and payer alignment.

Conversion discipline: Enforce our 2-hour referral response promise, tighten handoffs to evaluation and Start-of-Care (SOC), and remove friction across the referral journey.

Scorecard & iteration: Run an honest dashboard: inquiries → qualified referrals → eval ≤24h → SOC, split by service line and sub-market; use it to decide the next campaign.

Compliance by default: HIPAA-safe materials, claims substantiation, version-controlled approvals—survey-ready at all times.

Assisting Hands Orland Park (Private-Duty Home Care)

Demand generation & community presence: Build and maintain referral relationships with hospital/rehab discharge planners, social workers, SNFs/ALFs/ILFs, PCP offices, senior centers, faith-based groups, and community organizations.

Caregiver brand & pipeline support: Partner with Talent/Operations to position AHOP as an employer of choice; run local caregiver attraction campaigns (events, community partnerships, referral boosters) that improve applicant quality and show-up/retention—without owning HR operations.

Family decision enablement: Create simple, empathetic decision aids (no PHI) for families and POAs that clarify services, pricing basics, and the first-week experience; host periodic “Family Info Sessions” in the community.

Neighborhood programming: Plan quarterly community events (falls prevention, dementia communication, family caregiver nights) that convert to assessments; maintain relationships with senior resource coordinators and village aging programs.

Reputation & outreach discipline: Professionally manage testimonials (de-identified), community sponsorships, and follow-up cadences; document every touchpoint and its outcome.

Why you’ll love it

Two brands, one mission: High-acuity clinical credibility plus everyday home-care practicality—rich playground for a builder.

Field-first impact: You’ll spend real time with clinicians, discharge planners, and community partners—and see your work translate directly to care starts.

Autonomy with support: Clear KPIs, direct access to CEO/CNO, and latitude to design the plays and ship fast.

What you’ve done

5+ years driving referral-based growth in healthcare or B2B services; bonus for home health/infusion/wound/pharmacy/RPM or private-duty home care.

Proven field + campaign integration (you can show an end-to-end funnel, not just activities).

Comfortable running events, writing clinician-credible copy, coordinating follow-ups, and reporting results succinctly.

Compliance-minded communicator who earns trust with clinicians, discharge planners, and families.

What success looks like

MedBridge:

2-Hour Referral Response SLA ≥ 95%

Time-to-SOC median ≤ 24 hours (priority lines)

Quarter-over-quarter growth in net-new qualified referrers; ≥ 90% source clarity

Assisting Hands Orland Park:

Qualified family inquiries and assessments ↑ quarter-over-quarter

Referral mix diversified across hospitals/SNFs/ALFs/community orgs

Caregiver attraction support improves show-up rate and 90-day retention (in partnership with Ops/TA)

Compensation

Competitive base + performance bonus tied to MedBridge referral growth/Time-to-SOC and AHOP inquiry-to-assessment-to-start conversions.

How to Apply

Apply through this job posting OR

Send your resume plus 2–3 work samples (a field/campaign you led, a follow-up playbook, and a results snapshot) to klalwani@assistinghands.com. Subject: Manager of Growth & Brand — Your Name.

Optional: In 5–7 sentences, share the three levers you’d pull first to lift MedBridge referrals and AHOP assessments in our first targeted neighborhoods (no PHI).

Equal Opportunity We hire for skill, integrity, and patient-first thinking. All qualified applicants will receive consideration without regard to any protected status.