User Experience Analyst (User Experience Analyst II - Information Technology Ser

Overview User Experience Analyst (User Experience Analyst II - Information Technology Services - Digital Transformation) – California State University, San Bernardino Job no: 552355. Work type: Staff. Location: Southern California | San Bernardino Campus. Categories: Bargaining Unit | Unit 9 - CSUEU - Technical Support Services; Appointment Type: Temporary; Time Basis: Full Time; Job Search Category/Discipline: Information Systems & Technology; Workplace Type: On-site Job Summary Develop user interfaces and themes for web applications, campus map, campus portal, mobile app and other campus web systems. Execute all design stages from concept to final hand-off, including building front-end assets (HTML/CSS/JS) and versioning via GIT. Create wireframes, storyboards, user flows, and process flows to effectively communicate user interaction and design ideas. Provide department, division and campus with design consultation based on CSUSB standards. Responsibilities Develop user interfaces and themes for web applications, campus map, campus portal, mobile app, and other campus web systems. Utilize user feedback and collaborate with project teams to ensure designs are effective, user-centered, and aligned with requirements. Create custom themes and extend existing themes for Drupal and any necessary third-party systems. Execute all design stages from concept to final hand-off, including building front-end assets (HTML/CSS/JS) and versioning via GIT. Create wireframes, storyboards, user flows, and process flows to effectively communicate user interaction and design ideas. Present designs and key milestone deliverables to peers and executive level stakeholders. Conceptualize original ideas that bring simplicity and user-friendliness to complex design requirements. Create mock-ups of user interfaces based on client specifications. Promote design guidelines, best practices and standards across multiple platforms. Provide department, division and campus with design consultation based on CSUSB standards. Work cooperatively with the Office of Marketing & Communications to achieve objectives and adhere to university branding guidelines. Adhere and apply Web Accessibility guidelines to the CMS environment and other appropriate web environments. Perform other job-related duties as assigned by the Administrator or designee. Stay current with emerging technology and industry trends to improve the user experience. Minimum Qualifications Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis. Required Qualifications Working knowledge and ability to design scenarios, sketches, story boards, user personas, user flows, wireframes, motion studies, and prototypes. Working knowledge of user experience research and design principles. Strong project management, planning, and organizational skills to plan, organize, and manage multiple projects. Strong communication and interpersonal skills with the ability to conduct focus groups and related assessment research and brainstorming sessions. Strong analytical skills to evaluate and understand user and business needs and design, develop, and implement solutions. Skill in leading, directing, and training others. Proficiency in using applicable software and design platforms. Preferred Qualifications Proficient understanding in the creation of Drupal & Twig theming Understanding of code versioning tools, such as Git Experience working in higher education Understanding of WCAG 2.2 web accessibility content guidelines Proficient in image authoring tools such as Illustrator or Photoshop Proficient understanding of web markup, including HTML5, CSS3 Proficient understanding of server-side CSS pre-processing platforms, such as LESS and SASS Understanding of advanced JavaScript libraries and frameworks, such as jQuery, NodeJS, and React Bachelor's Degree (or equivalent related experience) in Computer Science, UX Development, Design, or related field At least 2 years front-end development experience Should have strong verbal, written, and interpersonal communications skills. Compensation and Benefits Anticipated Hiring Step: Step 1 $6,492.00 per month. Classification Salary Step Range: Step 1 $6,492.00 per month - Step 20 $9,458.00 per month. The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Position Information Work status: Full-time/Exempt/Temporary (up to one year with the possibility of further renewal) Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. Staff: The application deadline is: October 22, 2025 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at here Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. For more information about Diversity & Inclusion at CSUSB, please visit this page Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at here. Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: here Applications close: Thu, 23 Oct 2025 06:55:00 GMT To apply, please visit: here We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu #J-18808-Ljbffr In Summary: User Experience Analyst II - Information Technology Services - Digital Transformation - California State University, San Bernardino job no: 552355 . Work type: Staff. Location: Southern California | San Bernardino Campus . Responsibilities: Develop user interfaces and themes for web applications, campus map, campus portal, mobile app and other campus web systems . En Español: Analista de Experiencia del Usuario (Analítico de la experiencia del usuario II - Servicios de Tecnología de la Información - Transformación Digital) Universidad Estatal de California, San Bernardino Trabajo no: 552355. Tipo de trabajo: Personal. Ubicación: California Meridional. Crea wireframes, storyboards, flujos de usuario y procesos para comunicar eficazmente la interacción con los usuarios y las ideas de diseño. Presenta diseños y logros clave a pares y partes interesadas del nivel ejecutivo. Conceptualize ideas originales que aportan simplicidad y facilidad de uso al complejo requerimiento de diseños. Crear maquetas de interfaces de usuario basadas en especificaciones del cliente. Promover directrices de diseña, mejores prácticas y estándares en múltiples plataformas. Proporcionar departamento, división y campus con consultas de Diseño basado en normas CSUSB. Trabajar cooperativamente con la Oficina de Marketing & Comunicaciones para lograr objetivos y cumplir con las pautas de marca universitaria. Adherirse y aplicar pautas Web Accessibilidad al entorno CMS y otros ambientes web apropiados. Realizar otras tareas relacionadas con el trabajo según lo asignado por el administrador o un año más allá. Permanecer con tecnologías emergentes y nuevas capacidades adicionales para mejorar una experiencia académica puede ser sustituido por un año mínimo de conocimientos adquiridos sobre la base de un título de licenciatura y habilidades relevantes se pueden demostrar con éxito en el campo correspondiente. Conocimiento de trabajo y capacidad para diseñar escenarios, bocetos, tablas de historias, personas del usuario, flujos de usuarios, wireframes, estudios de movimiento y prototipos. conocimientos laborales sobre la investigación y los principios de diseño de la experiencia del usuario. Fuertes habilidades de gestión de proyectos, planificación y organización para planear, organizar y administrar múltiples proyectos. Fuerte habilidad de comunicación e interpersonal con la capacidad de llevar a cabo grupos focales y sesiones relacionadas de evaluación e análisis de ideas. Conocimiento Proficiente en la creación de Drupal & Twig temática Comprensión de las bibliotecas y marcos avanzados JavaScript, como jQuery, NodeJS, y React Licenciatura (o experiencia relacionada equivalente) trabajando en educación superior Comprendiendo WCAG 2.2 pautas de accesibilidad del contenido web Con herramientas de autoría de imágenes Proficiencia en ilustración o Photoshop Comprender bien el marcado web, incluidos HTML5, CSS3 Comprensión profundizada de plataformas de procesamiento previo del lado del servidor CSS, tales como LESS y SASS Entendimiento de librerías y frameworks avanzadas de JavaScript, tal como jQuery, nodeJS y reaccionar Grado de licenciatura en Ciencias Informáticas, Desarrollo UX, Diseño o campo relacionado Al menos 2 años de experiencia front-end Deben tener un fuerte desarrollo verbal, escrito e interpersonal habilidades de comunicación. Compensas y Beneficios Exemplaciones anticipada para contratación Paso: paso 16,00 C. Información de posición Estatus del trabajo: A tiempo completo/exento/temporario (hasta un año con posibilidad de renovación adicional) Orden del año académico: lunes a viernes (8:00 am - 5:00 pm), algunas noches / fines de semana. Ordenado de verano: desde el lunes hasta el jueves (7:00 am-5:30 pm), algunos veladas / fin de semana . Personal: La fecha límite para la solicitud es: 22 de octubre de 2025. En nuestro compromiso de promover el conocimiento y cumplir con nuestra misión educativa, la Universidad Estatal de California, San Bernardino busca un clima en el campus que acoge, celebre y promueva el respeto a toda la variedad de experiencias humanas. Damos la bienvenida a personas de todos los orígenes y buscamos incluir conocimientos y valores de muchas culturas en el currículo y la vida extracurricular de la comunidad del campus. Crearemos, promocionaremos y mantendremos actividades y programas que fomenten nuestra comprensión de la diversidad individual y colectiva. También desarrollaremos y comunicaremos políticas y valores que desalienten la intolerancia y la discriminación. La Universidad Estadual de Califórnia, San Bernardo se enorgullece de ser una condición de Acción / Igualdad de Oportunidades Sexual Afirmativo. Reclutamos, entrenamos y adherimos a todo personal sin tener en cuenta las acciones relacionadas con la identidad étnica, la raza, la expresión genética, la sexualidad, la violencia doméstica o cualquier otra situación social, incluidas las condiciones de género, la protección contra la violencia sexual, la generalidad, la libertad de sexo, las relaciones sexuales, la discriminaciones sociales, la nacionalidad, las leyes, la religiones, la esclavitud, etc. Para obtener más información sobre la diversidad e inclusión en CSUSB, visite esta página Declaración de cierre: Alojamiento razonable Proporcionamos alojamientos razonables a los solicitantes y empleados con discapacidades. Los solicitantes que tengan preguntas acerca del acceso o requieren un alojamiento razonable para cualquier parte del proceso de solicitud o contratación deben comunicarse con el sistema de prestaciones de CSUSC en benefits@csusbedu.