Audio Video Technician Job at OWA Parks & Resort in Foley

Audio Video Technician – OWA Parks & Resort

This role provides an excellent opportunity to grow in the audio‑visual field while gaining hands‑on experience in setting up, troubleshooting, and maintaining AV equipment across various settings and venues. The technician frequently works with other departments and guests to ensure their technical needs are met.

Duties and Responsibilities

• Mix audio for a wide range of genres and styles of music as well as theatrical presentations in a live performance venue.
• Assist in the planning and implementation of expansions to the OWA audio‑visual systems.
• Help identify opportunities for upgrading and updating the audio‑visual infrastructure.
• Provide outstanding guest and team‑member service, including interpreting and conveying information, answering questions, and assisting guests, vendors, and associates with AV issues and concerns at OWA.
• Perform preventative maintenance and repair or arrange for outside repair of all AV equipment as needed.
• Assist in monitoring and maintaining the operation of OWA’s audio, video, and lighting systems as required.
• Provide first‑line support, including on‑the‑spot diagnosis and rectification of minor faults and problems as they occur.
• Maintain a detailed inventory of all AV equipment and its current availability or status.
• Assist in the design and operation of live event sound and lighting systems, as required.
• Support the load‑in/load‑out process for third‑party production companies during live events.
• Create, update, and respond to support tickets in a timely manner.
• Effectively and efficiently work under established time and cost constraints to meet requested deadlines for all audio‑visual set‑ups, connections, or repairs and other work‑related projects.
• Assist in protecting and safeguarding all company assets.
• Perform duties with minimum supervision and make good judgment calls for system issues.
• Communicate effectively with the AV Administrator to ensure tasks are prioritized and deadlines are met.
• Other duties and responsibilities as assigned.

Required Qualifications

• High school diploma or GED, or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment.
• Twenty‑one (21) years of age or older.
• Three (3) years of AV/Production experience in a professional environment.
• Complete understanding of any given signal path and the ability to troubleshoot both analog and network AVL systems.
• Understanding of DMX control systems.
• Basic computer networking skills (e.g., wired or wireless connectivity).
• Knowledge of video formats (e.g., standard definition, high definition).
• Proficiency with Microsoft Office products: PowerPoint, Word, Excel.
• Ability to identify audio, video, lighting, and communication cables.
• Valid state‑issued operator driver’s license.
• Willingness to work odd and irregular hours, including nights, weekends, and holidays, as needed for events.
• Ability to lift more than 50 lbs as needed.

Preferred Experience/Skillset

• Knowledge of distributed audio, video, and lighting systems over IP.
• Experience with:
• Live video production software (QLab, ProPresenter, Resolume, etc.).
• The Hog 4 lighting control platform.
• Yamaha audio consoles.
• Q‑SYS and QSC products.
• Dante.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Design, Art/Creative, and Information Technology

Industries

Entertainment