Hamilton Telecommunications is hiring: Communication Assistant - Relay Operator

Overview

A Different Kind of Customer Service Job

Hamilton Relay is seeking entry level Communication Assistant - Relay Operators. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail.

This is a remote work-from-home opportunity open to residents in the Baton Rouge, LA area only.

What Hamilton offers

• Work from home.
• Paid training & computer equipment provided.
• Full Time & Part Time shifts available working mid-day and evening hours.
• No or limited direct customer interaction.
• Company paid benefits for full time employees.
• Bonuses for performance & attendance.

Qualifications

• 18 years of age or older.
• Possess a high school diploma or equivalent.
• Have a typing speed of 55 - 60 wpm with a high accuracy rate.
• Able to pass a criminal background check.
• Able to maintain strict consumer confidentiality.
• Able to be available for a 2 weeks of training held 8:00am - 4:30pm CT.

Workspace requirements

• High speed home internet connection. Satellite internet and wireless internet are not acceptable.
• Must be able to hard wire your work computer directly to your home modem via ethernet.
• Must have a quiet, private, distraction free workspace.

About Hamilton Relay

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.