Hamilton Telecommunications is hiring: Bilingual Communication Assistant - Relay

Overview

A Different Kind of Customer Service Job

Hamilton Relay is seeking an entry level Bilingual Communications Assistant - Relay Operator. Our Relay Operators enable individuals who are deaf, hard of hearing, deaf-blind, or have difficulty speaking to communicate over the telephone. This is a remote, work-from-home opportunity open to Baton Rouge, LA area residents only. We are looking for individuals who are eager to help others, have a strong work ethic, excellent communication skills, and great attention to detail.

Hamilton offers

• Evening & weekend shift differentials
• Paid training & computer equipment provided
• Full Time & Part Time shifts available (1:30 - 10:00pm CT)
• No or limited direct customer interaction
• Casual work environment
• Company paid benefits for full-time employees
• Bonuses for performance & attendance

Qualified applicants must be

• 18 years of age or older
• Possess a high school diploma or equivalent
• Be bilingual Spanish/English (verbal and written)
• Have a typing speed of 55 - 60 wpm with a high accuracy rate
• Able to pass a criminal background check
• Able to maintain strict consumer confidentiality
• Available for 2 weeks of training held 8:00am - 4:30pm CT

Workspace requirements

• High speed home internet connection (Satellite and wireless internet are not acceptable)
• Must be able to hard wire your work computer directly to your home modem via Ethernet
• Must have a quiet, private, distraction-free workspace

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.