Senior Director, User Experience - AEC Content Strategy Job at Autodesk in Denve

Senior Director, User Experience - AEC Content Strategy

Autodesk

Job Requisition ID # 25WD90939

We are hiring a Senior Director of User Experience—AEC Content Strategy to lead content strategy across Autodesk’s Architecture, Engineering, and Construction (AEC) product portfolio. This executive-level role reports to the VP of Experience & Analytics and serves as a senior member of the AEC Experience & Analytics Leadership team. You will collaborate closely with senior leaders across design, engineering, product, and business to evolve our content strategy in alignment with our agentic product vision.

The role is remote-friendly within North America. Preferred office locations include San Francisco, CA; Portland, OR; Boston, MA; and Toronto, ON. Travel will amount to approximately 10%.

Responsibilities

• Vision & Strategy
  • Define a multi‑year content strategy and conversational UX vision for the AEC portfolio, rooted in customer outcomes.
  • Shape how content becomes the backbone of agentic experiences, ensuring AI systems can reason over structured content, act on behalf of users, and deliver trustworthy outcomes.
  • Create the north‑star vision for AI‑assisted and agentic experiences (chat, copilots, proactive workflows, voice) and the content foundation that powers them.
• Conversational Design & LLM Integration
  • Establish standards for critical user journeys (CUJs), tone/voice, conversational/LLM design and agentic experiences.
  • Partner with AI/ML teams across Autodesk to integrate LLMs and emerging agentic frameworks into AEC workflows.
  • Define evaluation systems to ensure agents can generate reliable, actionable responses grounded in authoritative content.
• Content Infrastructure & Governance
  • Build a scalable content model (taxonomy/ontology, metadata, structured content) to fuel both human‑facing UX and machine‑readable knowledge for agents.
  • Create governance practices that ensure agentic systems always act within defined boundaries of accuracy, compliance, and trust.
• Personalization & Journeys
  • Define how content enables agents to personalize workflows by role, discipline, and project phase—anticipating user needs, not just responding.
  • Ensure agentic experiences are context‑aware and continuous across surfaces.
• Leadership & Execution
  • Build and lead a high‑performing team (content strategists, conversation designers, content ops, UX writers).
  • Partner across Product, AI/ML, Engineering, and Design Systems to turn content into a strategic enabler of autonomy and reasoning.

Required Qualifications

• 15+ years of content strategy/content design/UX writing, with 5+ years leading teams or running multi‑product portfolios, including experience coaching and mentoring talent
• Proven track record building AI‑assisted or agentic experiences at scale
• Deep experience designing content models and infrastructures that support reasoning, tool use, and personalization
• Strong portfolio of cross‑product consistency systems (voice & tone, terminology, style, accessibility)
• Fluency in AI/ML collaboration; comfortable driving experiments in emergent areas like AI agents
• Prior experience driving large‑scale design unification efforts across multiple verticals, major feature areas, or products
• Prior experience leading designers in highly collaborative Scrum/Agile environments
• Ability to set priorities and evangelize a shared plan with a wide range of audiences at all levels of the organization, including senior executives
• Up‑to‑date expertise in human‑centered design best practices, user research, design systems, AI and content strategy
• Excellent communication skills, with the ability to distill complex ideas to their essence

Preferred Qualifications

• Bachelor’s and/or Master’s degree in interaction design or a related field
• Experience designing multi‑platform experiences
• Experience with agile software design methods
• Passion for product design, AI, content strategy, and empowering designers, makers, and builders

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

For U.S.-based roles, we expect a starting base salary between $210,600 and $340,670. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we’re building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

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