MARS Solutions Group is hiring: Senior Technical Writer in Milwaukee

Business Analyst / Consultant III – Senior Technical writer

Location: Madison, WI (100% Remote – Must be WI local or willing to relocate)

Duration: 9+ Months Contract (Possible Extension)

Interview Process: Online Meeting Interviews

Base pay range: $29.00/hr

Overview

The Wisconsin Client is seeking an experienced Business Analyst / Technical writer to support its Bureau of Correctional Enterprises (BCE) — the prison industries division utilizing Oracle NetSuite ERP for manufacturing and ecommerce operations across 13 institutions statewide. This position is 100% remote, but candidates must report to the client Central Office in Madison, WI on their first day for onboarding and may occasionally be required to visit Madison or institutional sites for business analysis and project work.

Top Required Skills

• 4–5 years of Business Analyst experience
• Excellent communication skills – verbal and written
• 3–5 years supporting ERP systems in a manufacturing setting
• 3–4 years working closely with technical teams to explain business requirements

Nice-to-Have Skills

• Knowledge of Oracle NetSuite ERP
• 2–3 years of experience as a technical writer

Key Responsibilities

• Gather and document business requirements and processes for BCE projects
• Collaborate with technical resources to design, implement, and test solutions
• Document workflows, procedures, and end-user documentation
• Conduct testing (UAT, regression, upgrades, and customizations)
• Engage with users to troubleshoot and resolve application issues
• Support ERP system improvements and change management efforts
• Create Visio flow diagrams and process documentation

Preferred Experience

• Agile and system development environments
• Government or correctional sector projects
• Familiarity with manufacturing operations and change management systems
• Hands‑on experience with JIRA and UAT execution
• Ability to work across cross‑functional teams
• Strong documentation practices and attention to detail
• Must be authorized to work in the U.S. without sponsorship
• Subject to background check, fingerprinting, and possible pre‑employment drug screening

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Business Development

Industries

Business Consulting and Services