Phil Long Dealerships is hiring: Automotive Service Writer in Colorado Springs

Full-Time Automotive Service Writer

Location: Colorado Springs, CO

Join our dynamic team at Phil Long KIA as a Full-Time Automotive Service Writer. This on‑site role offers an exciting opportunity to connect directly with customers and provide exceptional service in a vibrant, fast‑paced environment. You'll work alongside a passionate team that values high performance and a customer‑centric approach.

Competitive Compensation
Pay range: $42,000 to $90,000 per year, including commission and bonuses.

Benefits
Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, Employee Discounts.

Responsibilities

• Advising customers on routine maintenance.
• Conducting visual inspections or road tests to diagnose mechanical issues.
• Preparing detailed repair orders that outline time, cost, and labor estimates.
• Engaging with customers in a friendly manner, handling inquiries and complaints while scheduling service appointments efficiently.
• Collaborating closely with technicians to provide accurate cost estimates and communicate changes in the repair process.
• Implementing service marketing programs and maintaining high standards of customer satisfaction.
• Maintaining a professional appearance and upholding high‑quality service standards.

Qualifications

• Minimum of one year of related experience or training.
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Strong written and verbal communication skills.
• Valid driver's license.
• Empathy and professionalism while managing customer interactions.
• Attention to detail and proactive approach to problem solving.

What You’ll Get
A culture that emphasizes fun, integrity, and excellence. A chance to grow and thrive in a team that truly cares about its members and customers.

Ready for an exciting opportunity? Apply now by following the instructions on this page.