Janel Group is hiring: Customs Entry Writer in North Haven

Join to apply for the Customs Entry Writer role at Janel Group . This fast‑paced freight‑forwarding professional opportunity is based in our North Haven, CT office and may also be conducted out of our Pawtucket, RI or Lynnfield, MA locations. Base pay range $50,000 / yr – $65,000 / yr Key Responsibilities Prepare customs entry documentation and file customs entries in compliance with United States customs regulations. Monitor, track, and update clients on their air and sea shipments. Proactively and aggressively resolve customs and transportation issues with a customer‑centered focus. Collaborate with the team to deliver outstanding service and identify opportunities to grow the business. Manage shipments end‑to‑end, including opening files and filing ISFs for international ocean, air, and domestic shipments. Enter client shipment details and update shipment milestones. Address various internal and external customer questions and concerns regarding shipments, status, services, carriers, and other needs. Communicate regularly with customers to ensure 100 % satisfaction. File partner government agency data sets (FDA, F&W, USDA, FSIS, etc.). Qualifications 3–5 years of relevant experience. Experience with CargoWise software. Strong Microsoft Suite skills (highly preferred). Benefits Competitive salary. Comprehensive benefits package (medical, dental, vision, life, disability). PTO (sick/vacation) and 10 paid company holidays. 401(k) with company match. Positive culture and fun working environment. About You Team‑player: enjoys working with coworkers, partners, vendors, and customers. Communicator: excellent verbal and written skills. Diligent: knows the effort makes the difference. Eager: wants to grow and develop alongside the company. Customer‑obsessed: goes the extra mile for customers. About Us At Janel Group, we believe that the global logistics economy starts here. For over 45 years, we’ve delivered the best customer experience in the marketplace and build enduring culture, encouraging growth and development. Our values: teamwork, hustle, transparency, humility, positivity, and long‑view. Next Steps If you’re highly motivated, seeking a challenging and rewarding position, and want to be part of what we’re building at Janel Group, apply today with your resume. Janel Group is an equal opportunity employer. Applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Seniority level Mid‑Senior level Employment type Full‑time Job function Marketing, Public Relations, and Writing/Editing Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr