Texas Health Huguley FWS
PBX Communications Specialist Part-time Nights
Texas Health Huguley FWS, Tampa, Florida, us, 33646
Overview
Job Description - PBX Communications Specialist Part-time Nights (25031463) Location:
3100 East Fletcher Avenue Tampa, Florida 33613 Schedule:
Part-time Shift:
Days The community you’ll be caring for:
AdventHealth Tampa Benefits
All the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Overview – The role you’ll contribute
The PBX Communications Specialist is responsible for operating the Facility switchboard consoles and for circulating applicable communications via mass paging systems for the region – in a high call volume setting. Performs most hospital overhead paging, monitors and responds promptly to all codes and alerts, fire alarms, tests and drills, and emergency situations—using proper procedure, and promptly answers and forwards all phone calls, internally and externally, to the proper extensions or persons. Responsible for communication of critical emergency response teams, as required. Responsible for facilitating paging of chaplains and various on-call teams for various areas. Provides directory assistance services for staff, patients, families and physicians, as requested. Records daily events on various report logs. Facilitates and screens international call requests. Effectively demonstrates the mission, vision, and values of AdventHealth throughout each and every interaction. Responsibilities
Answers and transfers incoming calls both timely and accurately - following call processing procedures Responds quickly and accurately to all Codes, Alerts, Drills and Testing following proper procedures Documents all event details timely and accurately Executes all communications timely and accurately Remains current and knowledgeable in all applicable hospital, code, departmental, and policy updates Compliant to all departmental policies and procedures Performs other duties as assigned Qualifications
High school graduate or equivalent One (1) year PBX switchboard/operator, call center – high call volume environment, clerical/administrative, hospitality, and/or customer service-focused experience About AdventHealth
The community you’ll be caring for: AdventHealth Tampa – a faith-based not-for-profit 626-bed tertiary-level acute care hospital located in the uptown district of Tampa, Florida, with specialties in cardiovascular medicine, neuroscience, digestive health, orthopedics, women’s services, pediatrics, oncology, endocrinology, bariatrics, wound healing, sleep medicine and general surgery including minimally invasive and robot-assisted procedures. GME programs on the hospital campus include general surgery, obstetrics and gynecology, internal medicine and transitional year. AdventHealth Tampa is home to the AdventHealth Pepin Heart Institute and the Kiran C. Patel Research Institute, contributing to cardiovascular disease prevention and research.
#J-18808-Ljbffr
Job Description - PBX Communications Specialist Part-time Nights (25031463) Location:
3100 East Fletcher Avenue Tampa, Florida 33613 Schedule:
Part-time Shift:
Days The community you’ll be caring for:
AdventHealth Tampa Benefits
All the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Overview – The role you’ll contribute
The PBX Communications Specialist is responsible for operating the Facility switchboard consoles and for circulating applicable communications via mass paging systems for the region – in a high call volume setting. Performs most hospital overhead paging, monitors and responds promptly to all codes and alerts, fire alarms, tests and drills, and emergency situations—using proper procedure, and promptly answers and forwards all phone calls, internally and externally, to the proper extensions or persons. Responsible for communication of critical emergency response teams, as required. Responsible for facilitating paging of chaplains and various on-call teams for various areas. Provides directory assistance services for staff, patients, families and physicians, as requested. Records daily events on various report logs. Facilitates and screens international call requests. Effectively demonstrates the mission, vision, and values of AdventHealth throughout each and every interaction. Responsibilities
Answers and transfers incoming calls both timely and accurately - following call processing procedures Responds quickly and accurately to all Codes, Alerts, Drills and Testing following proper procedures Documents all event details timely and accurately Executes all communications timely and accurately Remains current and knowledgeable in all applicable hospital, code, departmental, and policy updates Compliant to all departmental policies and procedures Performs other duties as assigned Qualifications
High school graduate or equivalent One (1) year PBX switchboard/operator, call center – high call volume environment, clerical/administrative, hospitality, and/or customer service-focused experience About AdventHealth
The community you’ll be caring for: AdventHealth Tampa – a faith-based not-for-profit 626-bed tertiary-level acute care hospital located in the uptown district of Tampa, Florida, with specialties in cardiovascular medicine, neuroscience, digestive health, orthopedics, women’s services, pediatrics, oncology, endocrinology, bariatrics, wound healing, sleep medicine and general surgery including minimally invasive and robot-assisted procedures. GME programs on the hospital campus include general surgery, obstetrics and gynecology, internal medicine and transitional year. AdventHealth Tampa is home to the AdventHealth Pepin Heart Institute and the Kiran C. Patel Research Institute, contributing to cardiovascular disease prevention and research.
#J-18808-Ljbffr