Otto Car Club is hiring: Event Planner & Membership Concierge in Scottsdale

About the Role

OTTO Car Club is a private, membership-based community for automotive enthusiasts that combines an exclusive social club with premium vehicle storage and collection management. Our 47,000-square-foot Scottsdale facility features private club spaces, climate-controlled storage, and a dedicated team that caters to the needs of members and their collectible automobiles.

We are seeking a Event Planner & Membership Concierge to join our Events and Member Experience Team. This role is responsible for planning, coordinating, and executing a diverse range of experiences-from intimate private dinners and milestone celebrations to large-scale themed events, luxury travel programs, and exclusive member gatherings.

In addition to event planning, this role will serve as a key liaison for members and guests, driving engagement, connection, and satisfaction through thoughtful interactions, membership outreach, and personalized service. The Event Planner & Membership Concierge will collaborate closely with the leadership team to deliver exceptional, high-touch experiences for members and approved clients.

Key Responsibilities

Event Planning & Execution

• Plan and execute a robust calendar of exclusive in-house social events (2-3 curated events per month).
• Forecast and manage event budgets, including tracking progress and reconciling post-event expenses.
• Support marketing and communication efforts, including invitations, event promotions, and follow-ups.
• Provide hands-on support during events to ensure seamless execution and exceptional guest experiences.
• Coordinate all aspects of vendor management before, during, and after events.
• Manage post-event tasks such as vendor payments, cost analysis, and gathering member feedback.

Member Private Bookings

• Support planning and execution of private bookings such as corporate meetings, family milestones, and large-scale private parties.
• Coordinate directly with members to align event details, budgets, and expectations.
• Provide on-site event coordination, vendor oversight, and guest support.
• Ensure each private booking reflects OTTO's high standards of personalized service.

Membership Concierge & Relations

• Serve as the first point of contact for members and guests, ensuring every interaction reflects the OTTO standard of hospitality.
• Host members and guests during events and daily operations, providing a welcoming and professional presence.
• Support membership sales and outreach by providing tours, handling inquiries, and following up with prospects.
• Coordinate and deliver member gifts, experiences, and personal touches that reinforce engagement and appreciation.
• Maintain accurate records of member preferences, participation, and communication in CRM systems.
• Assist in developing and executing strategies to strengthen community engagement and member retention.

Outside Events

• Assist in managing inquiries for non-member events that align with OTTO's image and standards.
• Contribute to the seamless execution of select outside events and rentals.
• Maintain and grow a pipeline of qualified leads, ensuring consistent follow-up with past and potential clients.
• Represent OTTO at networking events, industry functions, and community gatherings to attract high-quality members and event clients.
• Track and report sales activities, lead progress, and revenue outcomes.
• Oversee compliance with venue rules and requirements, including permits, COIs, insurance, and vendor documentation.

Qualifications

• 2+ years of event planning, hospitality, or related experience.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Ability to remain calm and solution-focused under pressure.
• Experience working with vendors, contracts, and budgets.
• Flexibility to work evenings, weekends, and occasional travel as required.

What We Offer

• Exposure to luxury event planning and execution at the highest level.
• Involvement in diverse events: social, private, and outside bookings.
• A collaborative and supportive team environment.
• Commission on outside event rentals

Schedule

9-6 Tuesday-Saturday (nights and weekends dependent on events schedule)

Salary

$60,000-$78,000 Annually

Plus Commission

Benefits

PTO

401k

401k matching

Healthcare

Vision

Dental

Performance Bonus

Drivers License Required