Aurelian
About Aurelian
Aurelian automates non-emergency calls for 9-1-1 centers. We do this through an AI-powered operator that routes, triages, and resolves calls without the need for human intervention. By doing this, we let 9-1-1 dispatchers focus time and energy where it’s needed most: actual emergencies. Nationwide, the average emergency communications center (ECC) is 30% understaffed, leading to call-taker burnout and attrition. Post COVID, wait times for 9-1-1 calls have reached a boiling point; imagine, in the most stressful situation of your life, waiting on hold for over a minute. But what’s most shocking is 60-80% of the calls 9-1-1 operators take aren’t even emergencies. They’re administrative calls that have been punted to ECCs: noise complaints, lost dogs, paying parking tickets, etc. Our conversational AI answers these administrative calls, reducing hold times, and freeing up human operators to deal with emergent situations. Aurelian is currently live in centers across the country, answering thousands of non-emergency calls every day. We are hiring people to help us continue to scale and make real positive impact on public safety infrastructure in the US.
Product Marketing Manager Role
As a Product Marketing Manager , you’ll be responsible for creating compelling materials and messaging for new product launches. You’ll partner with product, sales, and marketing teams to develop assets that drive adoption, support sales conversations, and generate awareness across digital channels, in‑person events, and advertising campaigns.
What You’ll Be Doing
Launch Strategy & Messaging
Collaborate with product management to deeply understand new features and products.
Develop clear, differentiated positioning and messaging that resonates with target audiences.
Sales Enablement
Create sales decks, one‑pagers, battlecards, and demo scripts to support account executives.
Train the sales team on product value propositions and competitive differentiators.
Marketing Materials & Campaigns
Build digital content (web pages, email campaigns, ads, videos, case studies) that generate awareness and demand.
Develop materials tailored for online and in‑person events, including presentations, booth collateral, and handouts.
Advertising & Promotions
Partner with demand gen to shape ad campaigns with product‑focused creative.
Ensure consistency of messaging across paid, earned, and owned channels.
Market Feedback & Insights
Track adoption and engagement with marketing materials.
Gather feedback from customers, sales, and events to continuously improve messaging and assets.
Who We’re Looking For
4+ years of experience in product marketing, B2B SaaS marketing, or related fields.
Strong writing and storytelling skills; able to translate technical details into customer value.
Experience developing sales enablement content and customer‑facing assets.
Familiarity with digital marketing, event marketing, and advertising channels.
Comfortable collaborating across teams (product, sales, design, demand gen).
Highly organized, with the ability to manage multiple launches and deadlines simultaneously.
Nice to Haves
Experience / knowledge / personal ties to public safety.
Strong presentation and public speaking skills.
Background in competitive analysis and positioning.
Benefits
Medical, dental & vision insurance coverage
Unlimited PTO
WFH stipend for home office
Relocation stipend
Join Us
If you’re eager to make technology that matters and want to shape the future of emergency communications, we’d love to hear from you!
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