Design Specialist - Grand Rapids

Overview

Design Within Reach is hiring a Design Specialist for Grand Rapids. You will blend design sensibility with consultative selling to deliver exceptional client experiences and represent iconic modern brands in-store.

What Youll Do

• Drive sales by delivering personalized design consultations and solutions that meet client needs
• Build and maintain relationships with clients, trade professionals, and the local design community
• Meet and exceed sales performance goals, including revenue targets, conversion rates, and client retention metrics
• Guide clients through product selection, space planning, and styling using your design expertise
• Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals
• Maintain visual merchandising standards and contribute to the stores overall aesthetic
• Stay current on product knowledge, design trends, and industry developments through training and self-study
• Conduct in-home consultations and attend off-site meetings with trade clients as needed

What Were Looking For

• A design-savvy sales professional with a passion for modern interiors
• Experience in retail sales, design consulting, or customer success (preferred)
• Background in interior design, architecture, or related field (preferred)
• Skilled in client needs assessment, problem-solving, and relationship building
• Proficient with Microsoft Office and design tools (e.g., SketchUp, AutoCAD, or similar)
• Able to lift 20+ lbs and work in a fast-paced, team-oriented environment

Who We Hire

Design Within Reach is committed to equal opportunity employment and welcomes applicants from diverse backgrounds. We provide reasonable accommodations for applicants with disabilities as needed during the application process.

About the Role

As a Design Specialist, youll blend your design sensibility with consultative selling to deliver exceptional client experiences. Youll represent legendary designers and brands, build lasting relationships with clients and the local design community, and report to the General Manager.

Location: Grand Rapids, MI