Thrive Communities is hiring: Community Manager in Poulsbo

About Thrive

Thrive builds on its culture by offering a supportive, award‑winning workplace where people feel seen and thrive. Salary: $75,000 – $80,000 per year. Schedule: Full‑time; Tuesday – Saturday, 8 am – 5 pm.

Benefits

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
• Employer matched 401k retirement plan
• Bonus Potential
• Leasing & Renewal Commission eligible
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Fully covered Long‑term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance
• Pet Insurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Ability to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
• Company‑wide parties and events

Job Responsibilities

Financial Oversight

• Assist in the formulation of budgets.
• Ensure work stays within established budget guidelines.
• Collect rents on time, process bank deposits, and maintain recording accuracy.
• Perform evictions, utility cutoffs, and landlord liens as required.
• Submit and approve invoices in the appropriate system for timely payment.
• Complete month‑end procedures and reports including deposit accounting, variances, expiring leases, write‑off register, receivable aging, security deposit activity, and gross potential rent.
• Safeguard and reconcile the property credit card according to accounting policies and deadlines.

Personnel & Leadership

• Hire, train, empower, motivate, supervise, discipline, and terminate onsite staff under HR guidance.
• Conduct ongoing training (marketing, leasing paperwork, workplace safety, etc.) and coach staff for strong professional relationships.

Administrative/Office/Compliance

• Maintain lease files in compliance with MFTE, Section 8, and other program requirements.
• Ensure office opening is timely and condition of office and model apartments is maintained.
• Attend scheduled corporate management meetings (typically quarterly).
• Record and submit required reports to the corporate office on a weekly and monthly basis.
• Prepare for audits and complete annual reporting.

Resident Relations

• Initiate and perpetuate a true sense of community.
• Maintain a positive customer service attitude.
• Handle resident move‑in/move‑out inspections and regulate move‑out notices.
• Implement policies/procedures for resident communications.

Maintenance

• Walk and inspect property regularly; verify condition of vacant apartments.
• Update make‑ready board indicating vacancy status; coordinate with maintenance staff for timely reconditioning.
• Oversee or delegate maintenance supervisor on vendor/contractor communications related to scheduling, billings, relations, and certificates of insurance.
• Monitor all maintenance activities.

Marketing/Leasing

• Conduct monthly market surveys and trend reports; stay aware of neighborhood market conditions.
• Show property to prospective new residents; handle incoming calls and complete paperwork.
• Maintain awareness of market and industry conditions via trade publications, professional organizations, etc.

Safety and Risk Management

• Report all liability and property incidents to Regional Manager and Home Office departments immediately.
• Ensure all workers’ compensation claims are reported with proper paperwork.
• Familiarize yourself with Thrive and property‑specific policies on water intrusion, apparent mold growth, and other safety programs.
• Complete safety checklists with maintenance staff and conduct monthly safety meetings.

General

• Conduct all business in accordance with Company policies and procedures.
• Perform additional duties as assigned by the Regional Manager.

Desired Skills & Experience

• 3+ years of experience in property management or equivalent.
• 6+ months of supervisory experience with strong leadership skills.
• Certified Apartment Manager (CAM) preferred.
• High School Diploma or equivalent preferred.
• Experience with Yardi/CRM and On‑Site preferred.
• History of accurate reporting and budget oversight.
• Experience in daily pricing and dynamic market trends.

Desired Competencies

• Detail oriented with ability to provide accurate and timely reports.
• Understanding of basic property budget, accounting, and expense control.
• Strong communication, conflict de‑escalation, and cultural awareness.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Ability to read, write, speak, and comprehend English with correct grammar and punctuation.
• Strong time management, organization, prioritization, and resident retention focus.

If you do not fully meet all qualifications but feel you have the skills and experience for success, we welcome your application! Whether this or another position at Thrive, we would love to help you find the right role.

Physical Requirements

• Ability to stand and walk or sit alternatively; ~60% time on feet, 40% at desk.
• Constant computer use and phone answering.
• Occasional bending, stooping, squatting, climbing stairs, pushing/pulling, and reaching above shoulder.
• Ability to lift/move up to 25 lb occasionally; frequent lifting up to 20 lb.

Equal Employment Opportunity

Diversity is celebrated at Thrive. We provide equal opportunity for all employees and applicants. We comply with all applicable laws. Reasonable accommodations are available upon request.

Background Check & Drug Screen Policy

Thrive conducts background checks and drug screens after conditional offer. Contact careers@thrivecommunities.com for inquiries. The following drug screen tests are required: amphetamines, cocaine metabolites, opiates (codeine, morphine), and PCP.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing and Sales