(USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns,

Position Summary

Communicate with or to individuals or groups verbally and/or in writing e.g., customers, suppliers, associates. Drive and implement the business plan for area of responsibility to achieve facility goals e.g., production, quality, safety, and operational improvements. Forecast staffing, workload, and performance results to meet business demands. Prepare, review, and analyze business reports and use information to identify operational improvements e.g., production, quality, safety.

Monitor and ensure area of responsibility's compliance with logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and maintaining procedures and supporting documentation. Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.

Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback. Identify training and development needs and provide opportunities for learning and growth. Teach, support, and model logistics and company policies and procedures, and participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.

Respect the individual: Build high‑performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where associates feel seen, supported and connected through a culture of belonging. Create opportunities for all associates to thrive and perform.

Respect the individual: Work collaboratively, build trust, communicate with impact, energy, and positivity to motivate and influence. Attract, retain the best talent, empower and develop talent, and recognize others’ contributions and accomplishments. Act with integrity: Maintain highest standards of ethics and compliance; model Walmart values and support the company’s goal of becoming a regenerative company, making a positive impact for associates, customers, members, and the world.

Serve our customers and members: Deliver results while putting the customer first. Consider how, where, and when customers shop and apply the EDLP and EDLC business models to all plans. Make decisions based on data insights and analysis, balancing short and long‑term priorities.

Strive for excellence: Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, encourage learning from mistakes. Drive continuous improvements, adopt new technologies and skills, and support others through change.

Benefits

At Walmart, we offer competitive pay, performance-based bonuses, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Compensation

The annual salary range for this position is $84,000.00 - $126,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)
• Stock

Minimum Qualifications

Bachelor’s Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management) and 1 year’s experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments/areas. OR 1 year’s experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates. OR 3 years’ experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments/areas.

Associates will be required to attend and successfully complete all job‑required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications

Financial modeling and analysis, managing challenging workforce issues, modeling/forecasting, preparing and executing budgets, profit and loss (P&L) accountability, supervising associates, Walmart Logistics Manager. Bachelor’s degrees in Business, Finance, Logistics, Management, Operations Management.

Primary Location

3501 Brandon Road, Joliet, IL 60436-0000, United States of America

Corporate Commitment

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.