New River Community College is hiring: Library Access Services Assistant in Denv

Library Access Services Assistant, Regis University

Job ID: R005029

Northwest Denver Campus

Working at Regis University

As Regis employees, we embrace our Jesuit Catholic values of respect, inclusion and equity, and welcome employees, faculty and students from all faiths and cultures. Together, we perform our duties in alignment with the mission of the University and seek dedicated individuals to contribute to and strengthen that mission and our service to students.

Job Summary

The Library Access Services Assistant delivers exceptional customer service to a diverse and geographically distributed community of users, including university faculty, staff, students, and local residents. As part of the Access Services team, this position supports physical access to library collections and spaces and is cross‑trained across multiple functional areas such as circulation, reserves, stacks management, interlibrary/intercampus loan, and space management.

The role requires proficiency with a range of library systems, including Innovative Interfaces (Sierra), Ares, ILLiad, OCLC, Swift, and Prospector. Responsibilities include maintaining building order, opening and closing the library, and addressing patron concerns with professionalism and tact. The Library Assistant also provides support to colleagues across departments and contributes to a collaborative, service‑oriented team environment.

Position: .75 FTE; Responsible for closing the building.

Schedule

Fall‑Spring Semesters (August‑April): Monday‑Thursday, 12:15 pm‑8:15 pm.
University breaks and Summer Hours: Monday‑Thursday, 9:15 am‑5:15 pm.

Major Duties and Responsibilities

• Evaluates and processes reserves and resource sharing requests: conducts bibliographic verification and database searching; photocopies, scans and downloads articles; orders materials not owned by Regis; processes materials for mailing; sends materials to patrons.
• Screens and answers or refers inquiries, in person and over email, chat, and telephone, as appropriate.
• Instructs patrons on locating books, periodicals, and government documents using the library catalog.
• Assists with the recruitment, training and supervision of student assistants.
• Shelves and shifts books, newspapers and periodicals, and maintains orderliness of library.
• Ensures patron safety by identifying emergency situations and notifying authorities, notifying patrons and/or clearing the building as necessary.
• Monitors alarm systems for library collections and building security and communicates with security personnel when necessary.

Working Conditions

The job is primarily indoors. Employee should be able to tolerate moderate variations in temperature and book dust.

Minimum Requirements

Education

• High School Diploma or GED required.
• Bachelor's degree preferred.

Experience

• Previous experience working with the public and demonstrated interest in providing excellent service to patrons/customers.
• Evidence of excellent communication skills, both oral and written.
• Ability to maintain poise while effectively managing a multi‑task operation.
• Demonstrated ability to work effectively with a diverse clientele.
• Demonstrated computer skills and willingness to learn new skills and/or technologies.
• 2 years' experience with a circulation and interlibrary loan module of an automated library system preferred.

Special Knowledge, Skills, and Abilities

• Ability to communicate effectively, both verbally and in writing, and work cooperatively with other staff members.
• Ability to understand and interpret bibliographic information.
• Ability to offer service to the public with tact and diplomacy and manage demanding, multi‑task operation with composure.
• Ability to learn new skills and technology.

Special Instructions to Applicants

Please submit a resume, cover letter and list of references with your application. Current employees, please submit an application with an updated cover letter and resume by logging into Workday.

This position will remain posted until filled, with a preferred application date of November 28th, 2025.

Benefits

• Comprehensive group health insurance, including medical, dental, vision, disability and life insurance.
• A generous tuition benefit for employees, spouses and dependents.
• Paid Mission leave to allow our employees to engage in acts of service or to have time for personal reflection.
• The "Gift of Time" when Regis closes between Christmas Day and New Year's Day.
• Options for flexible work arrangements based on position.

Pay Rate

$18.81 – $19.80 hourly, commensurate with qualifications.

Application Deadline

Post Internally and Externally.

To Apply

Visit https://regis.wd501.myworkdayjobs.com/en-US/RegisUniversity/job/Northwest-Denver-Campus/Library-Access-Services-Assistant_R005029

Since 1877, Regis University has been using our Jesuit background to provide an education for men and women of all ages and faiths and is accredited by the Higher Learning Commission: A Commission of the North Central Association of Colleges and Schools. Inspired by St. Ignatius Loyola, the mission of Regis University is to educate men and women of all ages to make a positive impact in a rapidly‑changing global society. We encourage our students to seek truth, live purposeful lives, and continually examine and attempt to answer the question: "How ought we to live?".