Associate Account Director/Account Director, Influencer Marketing

Associate Account Director / Account Director, Influencer Marketing

Acceleration Partners seeks an experienced senior‑level digital marketing professional to manage cross‑regional teams and serve as a high‑level client liaison for our influencer marketing practice.

Location

Remote, work‑from‑home; occasional travel up to 25% (incl. international).

Key Responsibilities

• Portfolio Growth: Provide high‑level strategy and partnership to meet program goals, drive expansion and growth KPIs.
• Team Leadership: Oversee account teams, hire, coach, and develop talent; maintain team happiness and retention.
• Client Service: Act as primary contact for client escalations, maintain 95% resolution rate, and ensure high client satisfaction (NPS 8+).
• Profitability & Resource Allocation: Manage utilization, staffing plans, adjust scopes, and increase portfolio revenue.
• Collaboration: Work with Marketing, Sales, Ops to scale business, lead process improvements, and mitigate risks.

Success Metrics

• By 6 months: Manage multiple influencer programs independently, achieve month‑over‑month growth, and maintain NPS 8+.
• By 1 year: Fully accountable for program performance, secure client retention, drive profitable outcomes, and pitch expansion opportunities.

Ideal Candidate Qualities

• Strong internal motivation and client‑centric focus.
• Excellent written and verbal communication.
• Independent problem‑solving and ability to coach a remote team.
• Detail‑oriented, multitasking, organized, and meets deadlines.
• Confident in client meetings and rapid decision‑making.
• Thrives in a fast‑paced, remote environment.

Minimum Qualifications & Skills

• 6+ years in digital marketing or agency environments.
• Bachelor’s degree required.
• Proven leadership track record with hiring, coaching, and performance management.
• Experience running influencer campaigns for consumer products/services.
• Knowledge of attribution, affiliate marketing, and influencer tools (CreatorIQ/GRIN). Knowledge of affiliate networks (Impact, ShareASale, CJ) is a plus.
• Travel up to 25% including internationally.
• Advanced Excel, data analysis, and reporting skills.
• Outstanding customer service and strategic thinking.
• Strong organizational and problem‑solving abilities.

Benefits & Perks

• 100% remote work.
• Group medical, dental, and vision coverage (opt‑out options).
• 401(k) with employer match.
• Open paid time off and paid parental leave.
• Summer & holiday wellness breaks.
• Volunteer and birthday time off.
• Focus Fridays and health/education allowances.
• Paid sabbatical and donation matching.
• Target base salary $100,000–$120,000 (location‑dependent).

Acceleration Partners is an equal‑opportunity employer. Please note that benefits may vary by location.

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