Wayfair is hiring: Assistant Store Manager, Visual Merchandising in Wilmette

Assistant Store Manager, Visual Merchandising

2 days ago Be among the first 25 applicants

Overview

As a Visual Merchandising Assistant Store Manager (ASM), you’ll lead the charge in bringing the Wayfair brand to life in our physical retail store. Reporting to the Visual Merchandising Manager, you’ll play a pivotal role in shaping the in-store shopping experience by overseeing visual presentation, driving sales through merchandising strategies, and coaching a team of Visual Specialists and Sales Associates.

This position blends creativity and analytical insights, leveraging business data to craft compelling displays, execute merchandising initiatives, and optimize customer engagement. With your leadership, you’ll inspire your team to deliver seamless operations, innovative visual storytelling, and exceptional customer experiences.

The ideal candidate thrives in a dynamic, fast‑paced environment with expertise in visual merchandising, team development, and strategic planning. Join us in redefining the home retail experience and laying the foundation for the future of Wayfair-branded stores.

Responsibilities

• Lead Visual Excellence: Support the Retail Visual Merchandising Manager in training and developing associates on Wayfair’s visual standards, floorset execution, adapting displays to inventory and sales trends, and executing tasks such as marketing placement, lighting installations, wallpapering, and basic electrical wiring.
• Coach and Develop Teams: Provide strong leadership and professional maturity while giving actionable feedback and guidance to Visual Specialists, Sales, and Operations teams to drive business results and foster associate growth.
• Execute Visual Plans: Assist in planning and executing visual merchandising tasks, including floorsets, daily maintenance, flips, replenishment, signage placement, and value‑added services.
• Drive Business Results: Combine passion for visual merchandising with business acumen and sales analytics to analyze trends and make data‑driven decisions that contribute to store profitability and Wayfair’s success.
• Foster Team Success: Build a high‑performing team through professional and encouraging coaching to ensure tasks align with store objectives.
• Engage Customers with Confidence: Represent Wayfair’s customer‑first commitment by leveraging product knowledge to assist customers and collaborating with Retail Engagement teams.
• Embrace Innovation: Bring energy and creativity by sharing ideas to improve operations within store guardrails, enhancing brand recognition, product presentation, and adapting to a fast‑paced environment.
• Oversee Stock Management: Monitor inventory levels, ensure efficient merchandise processing and organization, and facilitate replenishment on the sales floor to maintain visual integrity.
• Collaborate Across Teams: Work closely with other departments daily to deliver a seamless shopping experience that reflects Wayfair’s brand values.
• Demonstrate Organizational Proficiency: Show strong skills in organization, planning, communication, and relationship management. Interpret and execute planograms and sales floor layouts effectively.
• Technical Aptitude: Learn and use software and technology effectively, including mobile apps, portable devices, Google Workspace, and Microsoft Office.

You’ll Thrive in This Role if You Have

• Leadership Experience: 1+ years leading a large team, with proven ability to motivate and develop high‑performing associates.
• Visual Merchandising Expertise: 2+ years driving strong business results through visual merchandising and brand presentation in a retail or home furnishings environment.
• Retail Experience: 3+ years of retail experience, preferably in home, furnishing, or interior design spaces.
• Hands‑On Skills: Comfort with basic electrical wiring, lighting installation, wallpapering, and furniture assembly.
• Schedule Flexibility: Willingness to work nights, weekends, and holidays as business needs require.
• Organizational Strength: Excellent planning, communication, and multitasking skills to manage shifting priorities.
• Data‑Driven Decision‑Making: Ability to use sales trends and inventory insights to optimize visual merchandising and product presentation.
• Collaborative Mindset: Strong relationship management skills and experience working cross‑functionally to deliver seamless customer experiences.

Physical and Environmental Requirements

• Physical Activity: Frequent standing, walking, and reaching; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels.
• Safety Awareness: Minimal exposure to workplace hazards—must adhere to all safety protocols.

Benefits

• Competitive Pay: Earn competitive compensation with regular opportunities for performance‑based increases.
• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately.
• 401(k) with Company Match: We’ll match up to 4 % to help you plan for your future.
• Tuition Reimbursement: Eligible after six months of employment.
• Wayfair Employee Discount: Save big on the pieces you love—plus get 10 % off at our in‑store restaurant.
• Parental Leave Options: Paid and unpaid leave plans to support your growing family.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities unless that would impose undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Equal Opportunity Employment

Wayfair is an equal‑opportunity employer and does not discriminate on the basis of race, color, ethnicity, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other legally protected characteristic. We provide reasonable accommodations to qualified applicants with disabilities.