Technical Writer Job at Tata Consultancy Services in Cary

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Job Description

• Create, update, and maintain documentation including but not limited to product documentation, procedures, and technical documentation to support various compliance products and services.
• Create, update, and maintain Archiving Technology documentation including but not limited to product documentation, procedures, and technical documentation to support various compliance products and services within eDiscovery Services and Archiving Technology.
• Define documentation standards, templates, and style guides for consistency.
• Partner closely with various technology other business stakeholders to gather source information.
• Transform complex information into clear, user-friendly documentation.
• Ensure documentation is technically correct, complete, and tested against actual product behavior.
• Create and update a central documentation repository in Confluence including maintain taxonomy, metadata, and version control.
• Ensure consistency and industry best practices are incorporated into the documentation artifacts.
• Enforce style, grammar, and clarity standards.
• Manage review processes with SMEs and stakeholders.

Qualifications

BACHELOR OF COMPUTER SCIENCE

• Bachelor’s degree or a combination of education plus equivalent work experience preferably with credentials.
• Exceptional writing skills: clarity, conciseness, grammar, and the ability to simplify complex ideas.
• Technical aptitude: understand underlying technical concepts of the product or subject and translate to non‑technical audience.
• Strong research skills: effectively gather and analyze information from various sources.
• Communication and interpersonal skills: effective verbal and written communication for collaborating with SMEs, team members, users, and stakeholders at all levels.
• Attention to detail: ensuring accuracy and precision in technical documentation.
• Familiarity with technical writing tools and software: proficiency in tools like Word, screen capture software, graphics, and Confluence.
• Organizational and project management skills: manage multiple projects, prioritize tasks, and meet deadlines.
• Critical thinking: analyze information, identify potential issues, and make logical decisions to present information effectively.

Salary

Salary Range: $110,000 to $125,000 per year