Pro Audio Technician Job at JAM Industries, Ltd in Southaven

JAM Industries, 4325 Executive Drive, Southaven, Mississippi, United States of America

Job Description

Posted Thursday, October 30, 2025 at 4:00 AM

Don't skip a beat, apply to JAM Industries!

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro‑audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

SUMMARY:

The Pro Audio Technician is responsible for providing service and technical repairs for a wide variety of professional audio equipment and ensuring that each unit meets American Music & Sound quality standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Service and repair a wide variety of audio equipment, which includes mixers (powered & unpowered), speakers (active & passive), keyboards, midi controllers, digital audio workstation interfaces, studio outboard gear, microphones, headphones, guitar amplifiers and various styles of DJ turntables and control surfaces.

• Troubleshoot equipment and perform diagnostic testing.
• Must be able to accurately document diagnostic findings and repairs performed in technical terms to complete electronic work orders.
• Must be proficient in component level soldering.

MINIMUM REQUIREMENTS

• A minimum of 1‑3 years’ direct experience repairing audio equipment at the component level.
• A minimum of 1‑3 years’ direct experience repairing electronic equipment at the component level.
• Must be able to troubleshoot equipment, report findings and make repairs of diagnostic findings.
• 2‑year Technical Degree preferred. Additional experience will be considered in lieu of a degree.
• Proficiency with Microsoft Office Applications; experience with Oracle preferred.
• Must have excellent interpersonal skills and must be able to communicate effectively both written and verbally.
• Must be comfortable working autonomously with little to no supervision, and in a team environment.
• Demonstrated organizational ability and follow‑through.
• Demonstrated ability to work in a fast paced, dynamic environment.
• Must have strong attention to detail.

PHYSICAL DEMANDS

Must be able to lift at least 40‑50 lbs. without assistance, using proper lifting techniques and/or with assistance of a pallet jack. Must be able to stand for extended periods of time to perform repairs.

WORK ENVIRONMENT

The Pro Audio Technician works primarily in a technical service and repair facility environment. The workspace is a bench‑oriented setting equipped with specialized diagnostic tools, test equipment, and soldering stations. The position requires regular handling of professional audio gear and electronic components, with exposure to low‑level electrical currents and standard workshop noise levels. The role may occasionally require collaboration with other technicians or departments to address complex repairs or testing procedures. The environment is fast‑paced and detail‑oriented, requiring focus, organization, and adherence to safety procedures.

Ready to join our team? Here is why we are one big, happy JAMily…

• Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short‑Term and Long‑Term Disability.
• Wellness Incentive Program and an Employee Assistance Program.
• 401k matching program.
• Work‑life balance is key: Flextime, summer hours, paid vacation, personal time off.
• We value work life balance and offer a casual and fun environment.
• Lively social calendar…there's always something for everyone!
• Generous employee discount on all our cool gear.
• On‑going learning opportunities.
• Not to mention the opportunity to work in a highly talented, winning team!

Safety Statement

We are committed to providing a safe and healthy work environment. All candidates should expect adherence to workplace safety protocols, including compliance with local health and safety regulations and internal safety standards.

Diversity Statement

We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders. Join us in shaping the future of DCC Technology and drive forward initiatives that make a real difference.

Come JAM with us

… we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings! Apply Online!

While we appreciate your interest, please note that only qualified candidates will be contacted.

JAM Industries, 4325 Executive Drive, Southaven, Mississippi, United States of America