Community Manager Job at Mandel Group, Inc. in Waukesha

Mandel is seeking a dedicated and highly skilled Community Manager to oversee BridgeWalk Apartments, a 116‑unit apartment community situated along the Fox River right in the heart of downtown Waukesha.

This key position involves collaborating closely with the regional manager, accounting department, HR, development team, and others within Mandel to effectively manage the community while acting as the onsite business leader.

Key Responsibilities

• Team Development: Foster and develop an exceptional team by recruiting top talent, implementing training programs for success, and motivating your team to excel.
• Resident Satisfaction: Strive to continuously meet or exceed resident satisfaction through effective management and engagement strategies.
• Operational Leadership: Oversee community operations, including expense control, maximizing rental income, devising marketing plans, monitoring the physical aspects of the property, and managing resident move‑ins and move‑outs in adherence to company policies and regulatory requirements.
• Lead by Example: Exhibit professionalism and set high expectations for your team.
• Creative Program Management: Develop and manage innovative programs that enhance property value and offer valuable services to residents.
• Social Media Management: Create and manage engaging social media content that showcases the lifestyle, amenities, and resident experiences to attract and retain prospective renters.
• Reporting and Communication: Generate and complete monthly reporting requirements in a timely and accurate manner.

Qualifications

• Minimum of 2 years prior experience as an Assistant Manager or Property Manager (ARM/CAM designation is a plus but not mandatory).
• Exceptional organizational skills with a knack for prioritization and effective communication.
• Proven track record of providing outstanding customer service to both residents and prospects alike.
• Availability to work a flexible schedule to ensure seamless property operations.
• Strong numerical aptitude with knowledge of basic financial reporting and accounting methods.
• Ability to thrive in a fast‑paced environment, successfully meeting deadlines and overcoming challenges.

In summary, the ideal candidate will demonstrate strong organizational abilities, excellent business judgment, a commitment to customer satisfaction, and a profound sense of fairness and integrity.

If you are passionate about Property Management and ready to take on this exciting opportunity, we invite you to apply!

Mandel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.