Business Support Specialist II - Corporate Communications

Business Support Specialist II - Corporate Communications

Join to apply for the Business Support Specialist II - Corporate Communications role at First National Bank Alaska

Were hiring for our Corporate Communications team! Do you enjoy working in a fast?paced, collaborative environment? First National Bank Alaska is seeking an experienced copywriter to join our Marketing and Corporate Communications team. This Business Support Specialist II position plays an important role in creating effective and impactful communications for internal and external audiences across a variety of communication platforms.

The ideal candidate must demonstrate excellent verbal and written communication skills; be self?motivated and quality?oriented; work with a sense of urgency; excel at project management and creative problem solving; and have previous copywriting experience. Position responsibilities may include:

• Writes, edits and reviews a variety of corporate communications for internal and external audiences, including press releases, articles and editorials, annual reports, brochures, newsletters, talking points and social media content.
• Collaborates with the Corporate Communications and Customer Experience team, internal stakeholders and external vendors.
• Manages a high volume of projects simultaneously while meeting deadlines.
• Maintains and enhances brand perception through high?quality technical and creative communications.

Salary: $30.40/hour minimum. Job/salary offer would be commensurate with experience.

GENERAL PURPOSE SUMMARY

Administers various delegated assignments and/or responsibilities of limited risk and moderate complexity, coordinates allocated resources, identifies and manages risk by performing the following essential duties and responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs the assigned responsibilities within predetermined scope, budget, schedule, and inherent risk; identifies appropriate resources, training needs, and risk management strategies; manages day?to?day activities and coordinates with banks management, end users, and vendors.
• Assists assignment owners in developing implementation plan (as necessary), assembling teams, and coordinates individual responsibilities to ensure timely completion of related tasks; communicates with functional area managers regarding status of assignments, including costs and scheduling.
• Tracks and follows up on outstanding items to ensure objectives are met and assists assignment owners with quality assurance audits.
• Assists in performing workflow analysis to identify labor?intensive tasks and inefficiencies, and recommends automation and process changes to streamline workflows and to increase resource usage efficiency.
• Assists in developing of functional areas plans, goals, objectives, budgets, and procedures.
• Stays abreast of pertinent federal and state regulations and interacts with compliance staff to ensure assignment components are compliant with all applicable federal and state regulations.
• Creates reports and presentations for all levels of management and may direct the work of others.
• Performs other work?related duties as assigned by branch manager.

COMPLIANCE EXPECTATIONS

• Stay up to date on relevant laws and regulations and complete all compliance training on time.
• Knowledgeable of and comply with bank policies, procedures, laws and regulations that apply to you and your job.
• Maintain customer confidence and protect the banks operations by identifying and protecting confidential information.

SUPERVISORY RESPONSIBILITIES

• May supervise assigned delegates. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, recommending new hires, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE:

Minimum: Bachelors degree in a business?related field and three years progressively responsible business operations experience; or five years progressively responsible business operations experience; or equivalent combination of education/training and experience.

Preferred: Banking or financial industry experience. Project management experience.

FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender. This Company is a Federal Contractor and an equal opportunity employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

Seniority level

Mid?Senior level

Employment type

Full?time

Job function

• Marketing, Public Relations, and Writing/Editing
• Industries: Banking

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Child care support
• Disability insurance
• Tuition assistance

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.