Communications Officer I - Protective Services - OFMD

The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus. We oversee maintenance and operations for 65 buildings, covering more than 11.1 million gross square feet of space.

Serves as the support coordinator and communicator for all life safety and protection of property, emergency, and non-emergency incidents on campus. Coordinates emergency medical assistance, with both internal and external resources. Utilizes a wide variety of communications, surveillance, and other technical systems in support of campus safety.

Primary Duties & Responsibilities:

• Detects and directs assets related to emergency and non-emergency incidents on campus, under the direction of CO II or Lead. Maintains constant vigilance of all university properties. Takes action, or makes notes for follow-up, on any safety and security issues.
• Receives/compiles information for the computer-aided dispatch system (CAD) and subsequent incident reports.
• Provides immediate research databases to support field operations and investigations. This includes mastering the closed-circuit television system (CCTV), the access control system, and other security-related systems.
• May be assigned to various support roles, including fingerprinting, administrative, and logistical assignments.
• Conducts virtual building checks, verifying access control devices, and proactively identifies any potential safety or security hazards. Uses problem-solving skills to resolve issues related to campus facilities.
• Assists Medical Center personnel and visitors with directions and other informationpartners with customers in assisting them in resolving multi-department or multi-organizational issues.
• Takes possession of found property, attempts to locate the owner, and secures property according to established procedures.
• Provides support to various Facilities divisions and offices as needed.

Working Conditions:

Alternative work schedule as a regular part of the job (shifts, evenings, and weekends). Requires extensive safety training. Requires protective devices. Typically bending, crouching, and stooping. Typically standing or walking. Typically running and walking.

Required Qualifications:

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Communications Officer/Dispatcher In An Academic Environment, Or Civilian/Military Police Setting (1 Year)

Preferred Qualifications:

• Associate degree - Criminal Justice
• Crisis Intervention Team (CIT) - CIT International
• Communications Officer In A Professional Organization (2 Years)
• Computer Literacy, Criminal Justice, Crisis Intervention Training, Customer Service, Military Training, Oral Communications, Organizational Commitment, Police Operations, Professional Integrity, Strive for Excellence, Teamwork, Telecommunications, Working Independently, Written Communication

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups.