Amazon
Market Manager - Orlando, Sales & Marketing - Offline Field Sales
Amazon, Florida, New York, United States
Market Manager - Orlando, Sales & Marketing - Offline Field Sales
Job ID: 3106484 | Amazon.com Services LLC Please note this role IS NOT remote, but rather not tied to an Amazon corporate office As a Market Manager, you will own a territory of offline retail stores, managing the Amazon in-store experience and merchandising. You will act as the Amazon expert, relying on your ability to influence without authority to drive project deliverables. You will execute and manage in-store product transitions and retailer communications, while collecting market insights. You will train sales associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for your territory. Overnight travel may be required to execute store visits in neighboring markets and for team meetings, conferences, trainings, team building events, etc. Market Managers must be able to work flexible hours, including nights and weekends, 40 hours per week. As part of the Offline Marketing and Sales team, you will support a variety of products and services, including Echo, Ring, Amazon Smart Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. You will be the face of Amazon in offline retail accounts for both staff and customers, and as a team we strive to provide the best customer experience possible. Amazon is guided by four principles: customer obsession, invention, operational excellence, and long-term thinking. Amazon aims to be Earths most customer-centric company, Earths best employer, and Earths safest place to work. The devices business is one of the most innovative and fastest growing at Amazon, and we invent daily for customers, partners, and communities. Key job responsibilities Ensure the Amazon in-store experience and merchandising is properly implemented and maintained across retailers within your direct team and area per provided standards of execution Educate store associates on the value of Amazon, Ring, Blink, and eero devices and services in small and large group settings Conduct sales and training during large scale events based on program / market needs Manage weekly travel to a large territory of retailers utilizing a variety of sales tools and store profiles to impact sales and brand advocacy Manage travel and work expenses Use business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations across your market Collect business and market insights from consumers and store associates to influence product, feature, and channel marketing decisions Develop professional relationships with key internal and external stakeholders (Area Managers, Regional Managers, General Managers, etc.) Drive KPIs to increase sales through the offline retail channel Achieve goals in the business areas (advocacy, compliance, metrics, trainings, coverage, team, org) Complete daily in-store reports to document visits, including submitting digital photos Effectively install, troubleshoot, and maintain Amazon, Ring, Blink, and eero display devices and fixtures in national retail stores Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders Invent, simplify and share best practices Manage in-store product transitions and retailer communications Provide clear, concise, accurate, and timely communication (verbal and written) to the right internal and external stakeholders with national impact A day in the life Market Managers rely on influence without authority to drive project deliverables, improve brand advocacy, and improve the customer experience at retail stores. They foster relationships with key internal and external stakeholders at the market and district level. They serve as the Amazon, Ring, eero, and Blink product and services expert, facilitating group training events for sales associates on how to sell Amazons wide portfolio of devices and services. Market Managers work closely with retail partners and customers to gather insights to influence decisions at the corporate level, ensuring in-store experience and merchandising are implemented to standard across retailers for all devices and services. About the team The Amazon Offline Sales & Marketing team sells Amazon devices into physical retailers across the United States and Canada. Market Managers lead sales and marketing initiatives for Amazon and its branded products in retail locations. They are responsible for the in-store experience, fostering relationships, training at the store/district level, and promoting Amazon and its brands through customer interactions. Market Managers focus on increasing sales of Amazon and its branded products in retail stores and educating store associates and consumers on the value of Amazon devices and services. Basic Qualifications
- 3+ years of merchandising experience - High school or equivalent diploma - Access to reliable transportation to travel between worksites during the work day. - Must reside in the greater Orlando area — ideally within Orange County or nearby areas of Seminole or Lake County with easy access to central Orlando. - Ability to be on your feet for up to 8 hours at a time and ability to push, pull, lift, squat, bend, reach and carry items up to 50 pounds (with or without reasonable accommodation). - Possess a valid driver’s license and proof of insurance. - Possess a mobile phone compatible with iOS or Android operating systems. Preferred Qualifications
- 6+ years of relevant work experience in retail sales (preferably consumer electronics) or high-tech products - Experience managing multiple retail accounts/locations - Experience and comfort presenting to large audiences - Exhibit strong attention to detail and organizational skills - Excellent verbal and written communication skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $47,800/year up to $68,200/year. The National base pay for this position ranges from $43,100/year in our lowest geographic market up to $75,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Posted:
July 17, 2025 (Updated about 6 hours ago) Posted:
October 11, 2025 (Updated about 19 hours ago) Posted:
October 11, 2025 (Updated 1 day ago) Posted:
October 11, 2025 (Updated 1 day ago) Posted:
October 11, 2025 (Updated 1 day ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Job ID: 3106484 | Amazon.com Services LLC Please note this role IS NOT remote, but rather not tied to an Amazon corporate office As a Market Manager, you will own a territory of offline retail stores, managing the Amazon in-store experience and merchandising. You will act as the Amazon expert, relying on your ability to influence without authority to drive project deliverables. You will execute and manage in-store product transitions and retailer communications, while collecting market insights. You will train sales associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for your territory. Overnight travel may be required to execute store visits in neighboring markets and for team meetings, conferences, trainings, team building events, etc. Market Managers must be able to work flexible hours, including nights and weekends, 40 hours per week. As part of the Offline Marketing and Sales team, you will support a variety of products and services, including Echo, Ring, Amazon Smart Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. You will be the face of Amazon in offline retail accounts for both staff and customers, and as a team we strive to provide the best customer experience possible. Amazon is guided by four principles: customer obsession, invention, operational excellence, and long-term thinking. Amazon aims to be Earths most customer-centric company, Earths best employer, and Earths safest place to work. The devices business is one of the most innovative and fastest growing at Amazon, and we invent daily for customers, partners, and communities. Key job responsibilities Ensure the Amazon in-store experience and merchandising is properly implemented and maintained across retailers within your direct team and area per provided standards of execution Educate store associates on the value of Amazon, Ring, Blink, and eero devices and services in small and large group settings Conduct sales and training during large scale events based on program / market needs Manage weekly travel to a large territory of retailers utilizing a variety of sales tools and store profiles to impact sales and brand advocacy Manage travel and work expenses Use business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations across your market Collect business and market insights from consumers and store associates to influence product, feature, and channel marketing decisions Develop professional relationships with key internal and external stakeholders (Area Managers, Regional Managers, General Managers, etc.) Drive KPIs to increase sales through the offline retail channel Achieve goals in the business areas (advocacy, compliance, metrics, trainings, coverage, team, org) Complete daily in-store reports to document visits, including submitting digital photos Effectively install, troubleshoot, and maintain Amazon, Ring, Blink, and eero display devices and fixtures in national retail stores Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders Invent, simplify and share best practices Manage in-store product transitions and retailer communications Provide clear, concise, accurate, and timely communication (verbal and written) to the right internal and external stakeholders with national impact A day in the life Market Managers rely on influence without authority to drive project deliverables, improve brand advocacy, and improve the customer experience at retail stores. They foster relationships with key internal and external stakeholders at the market and district level. They serve as the Amazon, Ring, eero, and Blink product and services expert, facilitating group training events for sales associates on how to sell Amazons wide portfolio of devices and services. Market Managers work closely with retail partners and customers to gather insights to influence decisions at the corporate level, ensuring in-store experience and merchandising are implemented to standard across retailers for all devices and services. About the team The Amazon Offline Sales & Marketing team sells Amazon devices into physical retailers across the United States and Canada. Market Managers lead sales and marketing initiatives for Amazon and its branded products in retail locations. They are responsible for the in-store experience, fostering relationships, training at the store/district level, and promoting Amazon and its brands through customer interactions. Market Managers focus on increasing sales of Amazon and its branded products in retail stores and educating store associates and consumers on the value of Amazon devices and services. Basic Qualifications
- 3+ years of merchandising experience - High school or equivalent diploma - Access to reliable transportation to travel between worksites during the work day. - Must reside in the greater Orlando area — ideally within Orange County or nearby areas of Seminole or Lake County with easy access to central Orlando. - Ability to be on your feet for up to 8 hours at a time and ability to push, pull, lift, squat, bend, reach and carry items up to 50 pounds (with or without reasonable accommodation). - Possess a valid driver’s license and proof of insurance. - Possess a mobile phone compatible with iOS or Android operating systems. Preferred Qualifications
- 6+ years of relevant work experience in retail sales (preferably consumer electronics) or high-tech products - Experience managing multiple retail accounts/locations - Experience and comfort presenting to large audiences - Exhibit strong attention to detail and organizational skills - Excellent verbal and written communication skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $47,800/year up to $68,200/year. The National base pay for this position ranges from $43,100/year in our lowest geographic market up to $75,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Posted:
July 17, 2025 (Updated about 6 hours ago) Posted:
October 11, 2025 (Updated about 19 hours ago) Posted:
October 11, 2025 (Updated 1 day ago) Posted:
October 11, 2025 (Updated 1 day ago) Posted:
October 11, 2025 (Updated 1 day ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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